Dignity Direct Homecare Limited
Home care, Hackney
Good
Rated on
Rating from the Care Quality Commission.
Dignity Direct Homecare Limited: inspection record
Rated Good in June 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in June 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 22 Good home care services in Hackney, out of 25 with a rating.
About the service
From the Care Quality Commission's inspection report published 18 June 2022. Quoted under the Open Government Licence.
Dignity Direct Homecare Limited is a domiciliary care service providing personal care and support to people living in their own homes. At the time of our inspection there were 26 people using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People received safe care from staff who knew them well. There were safeguarding policies in place and the registered manager and staff knew how to identify and report concerns.
There were enough staff available to support people. Staff had the necessary training and experience. Risks to people were assessed, managed and reviewed. Medicines were managed in a safe way. There were infection control procedures in place.
Read the full summary
People and their relatives told us staff who supported them were kind and caring and treated them with respect. Staff understood the importance of respecting people's diverse needs and promoting independence.
People had access to health and social care professionals where required in a timely way. People were supported by staff to maintain a balanced diet where this was part of their care package.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff were trained and supported to understand their roles and responsibilities.
Auditing and quality assurance processes were in place to enable the service to identify where improvement was needed.
The service worked in partnership with other agencies to make sure people received the right care and support.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Development House Unit 1.5, 56-64 Leonard Street, London, EC2A 4LT |
|---|---|
| Phone | 020 4517 5829 |
| Registered manager | Shukri Yassin |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 18 June 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Dignity Direct Homecare Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 9439944 (opens Companies House) |
Dignity Direct Homecare Limited runs 2 services in London. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Dignity Direct Homecare Limited
- I Dignity Direct Homecare Limited Home care, GreenwichInadequate
Nearest alternatives
- – CCGA Group Ltd Home care, 0.1 miles awayNot yet rated
- – Banquo Limited Home care, 0.2 miles awayNot yet rated
- G Airmid Staffing Home care, 0.2 miles awayGood
- – Your Medical Service Limited Home care, 0.2 miles awayNot yet rated
- G Tetra Live - in Care Home care, 0.2 miles awayGood
Getting help from London Borough of Hackney
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hackney
- Ask for a care needs assessment
- Phone: 020 8356 6262, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 9am to 4pm. Out of hours: 020 8356 2300
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hackney
Checked on the council's website, November 2026.
Common questions
- Does Dignity Direct Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Dignity Direct Homecare Limited.
- When was Dignity Direct Homecare Limited last inspected?
- The Care Quality Commission's latest rating for Dignity Direct Homecare Limited was published on 18 June 2022.
- Who runs Dignity Direct Homecare Limited?
- Dignity Direct Homecare Limited is run by Dignity Direct Homecare Limited. It runs 2 services in London.
- What is Dignity Direct Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 June 2022.