Dependable Health Care Ltd
- Home care
- Dementia care
- Registered since 2020
- Huddersfield, Kirklees, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
12 of 58
rated home care services in Kirklees are rated Requires improvement, like this one.
Dependable Health Care Ltd: inspection record
Rated Requires improvement in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Bluewater Care Limited (Good, less than 0.1 miles away) and Care Counts Limited (Good, less than 0.1 miles away).
Nearest home care services:
- G Bluewater Care Limited Good, less than 0.1 miles away
- G Care Counts Limited Good, less than 0.1 miles away
- – Hadi Care Kirklees Not yet rated, 0.2 miles away
- – Match Healthcare Ltd Not yet rated, 0.2 miles away
- RI Bespoke Care & Support Services Requires improvement, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 9 March 2023. Quoted under the Open Government Licence.
Dependable Health Care Ltd is a domiciliary care agency providing personal care to people living in their own homes. At the time of our inspection the service was providing personal care to 30 people, this included older people and people living with physical disabilities.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Risks to people were not always adequately assessed or managed. Medicines were not always managed safely. There were enough staff to meet people's needs, but not always to achieve consistency for people. The service worked in partnership with health and social care professionals, however advice was not consistently recorded in people's care plans. People and their relatives were involved in assessing and reviewing care however, people's care records were not always person centred.
Read the rest of CQC's summary
Quality assurance systems were in place, but they were not always robust or effective. Processes were not in place to assess the quality of audits being carried out.
Systems were in place to safeguard people from the risk of abuse. People and their relatives consistently told us the service was safe. Recruitment practices were safe and there was a system in place to record, respond to and learn from accidents and incidents.
People's needs were assessed prior to their support commencing and outcomes identified. Staff received regular supervisions and ongoing training, to ensure they had the right knowledge to support people effectively.
People were treated well by kind and caring staff, who supported people to maintain their privacy, dignity and independence. The provider had a suitable system in place to manage and respond to complaints.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
Questions to ask the service
- Safe was rated Requires improvement on 9 March 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 9 March 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Pilot Muzanenhamo
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 9 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Dependable Health Care Ltd
- Ownership type
- Organisation
- Companies House number
- 09747468 (opens Companies House)
Getting help from Kirklees Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kirklees Council
- Ask for a care needs assessment
- Phone: 0300 304 5555, Monday to Thursday 8am to 5pm, Friday 8am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: Kirklees Council
Checked on the council's website, November 2026.
Common questions
- Does Dependable Health Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Dependable Health Care Ltd.
- When was Dependable Health Care Ltd last inspected?
- The Care Quality Commission's latest rating for Dependable Health Care Ltd was published on 9 March 2023.
- Who runs Dependable Health Care Ltd?
- Dependable Health Care Ltd is run by Dependable Health Care Ltd.
- What is Dependable Health Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 9 March 2023.
Contact
- Phone
- 07833 461617
- Address
- Ray Street, Enterprise Centre, Ray Street, Huddersfield, HD1 6BL Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Bluewater Care Limited (Good, less than 0.1 miles away) and Care Counts Limited (Good, less than 0.1 miles away).
Nearest home care services:
- G Bluewater Care Limited Good, less than 0.1 miles away
- G Care Counts Limited Good, less than 0.1 miles away
- – Hadi Care Kirklees Not yet rated, 0.2 miles away
- – Match Healthcare Ltd Not yet rated, 0.2 miles away
- RI Bespoke Care & Support Services Requires improvement, 0.2 miles away