KD Care Services
- Home care
- Registered since 2020
- Newcastle upon Tyne, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 37
rated home care services in Newcastle upon Tyne are rated Good, like this one.
KD Care Services: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Prism Care (North East) CIC Good, 0.8 miles away
- – Cherubim Healthcare Ltd Not yet rated, 1.4 miles away
- G Lincoln Healthcare Group Limited Good, 1.6 miles away
- G The Care and Support Group Tyneside Good, 1.8 miles away
- G Comfort Call Newcastle Good, 2.4 miles away
About the service
From the Care Quality Commission's inspection report published 5 May 2022. Quoted under the Open Government Licence.
KD Care Services is a domiciliary care agency providing personal care and support to people living in their own homes. Not everyone who used the service received personal care from staff. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of inspection 61 people were receiving personal care.
What inspectors found
People and relatives were positive about the support provided by staff. People's comments included, "I am very happy with their care" and, "They have opened up a whole new world for us."
Read the rest of CQC's summary
People had person centred care plans in place which reflected the individual and their choices. Risks people may face had been fully identified and mitigated to keep people and staff safe. Assessments were completed prior to staff providing support to make sure people's needs were fully met.
People's medicines were safely managed. The registered manager had effective oversight in place to monitor the quality and safety of the care provided.
People told us they had a regular staff team and records showed staff had received regular training to ensure they had the skills and knowledge to deliver care. The registered manager reviewed the staffing levels regularly.
Staff had access to PPE and followed best practice guidance and the provider's policy in relation to infection prevention and control. Staff had received additional training and support during the pandemic to make sure they were confident and capable to deliver care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kristy Nixon
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 5 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- KD Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 12753153 (opens Companies House)
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does KD Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for KD Care Services.
- When was KD Care Services last inspected?
- The Care Quality Commission's latest rating for KD Care Services was published on 5 May 2022.
- Who runs KD Care Services?
- KD Care Services is run by KD Care Services Ltd.
- What is KD Care Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 May 2022.
Contact
- Phone
- 0191 372 6944
- Address
- 1a Burt Terrace, Wallbottle, Newcastle Upon Tyne, NE15 9RY Map (opens Google Maps)
Compare nearby
- G Prism Care (North East) CIC Good, 0.8 miles away
- – Cherubim Healthcare Ltd Not yet rated, 1.4 miles away
- G Lincoln Healthcare Group Limited Good, 1.6 miles away
- G The Care and Support Group Tyneside Good, 1.8 miles away
- G Comfort Call Newcastle Good, 2.4 miles away