Careinmyhome West Essex
- Home care
- Dementia care
- Registered since 2020
- Essex, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 298
rated home care services in Essex are rated Requires improvement, like this one.
Careinmyhome West Essex: inspection record
Rated Requires improvement in December 2022, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: TLS Care Ltd (Good, 0.6 miles away) and Essex Cares West (Good, 1.2 miles away).
Nearest home care services:
- RI Sumners Farm Close Requires improvement, 0.2 miles away
- G TLS Care Ltd Good, 0.6 miles away
- – Delightcare Homes Ltd Not yet rated, 0.6 miles away
- G Essex Cares West Good, 1.2 miles away
- – Care Genius Not yet rated, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 14 December 2022. Quoted under the Open Government Licence.
Care in my Home West Essex is a domiciliary care agency providing personal care to people in their own homes. At the time of our inspection there were 17 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. There were 9 people receiving support with personal care.
What inspectors found
Staff had not always been recruited safely. People had some concerns around the timeliness of their visits and staff were concerned there was not enough staff to cover absence. People's care plans were not always clear and detailed, but staff had good understanding of people's needs and confirmed they received training. People were happy with the care provided.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The acting manager had been in post a short time and did not yet have full oversight of the service. They had systems to monitor the quality of the service but documentation of this was not always consistent. Feedback from people and staff regarding support from the office team was mixed.
Questions to ask the service
- Safe was rated Requires improvement on 14 December 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 14 December 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 14 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Careinmyhome Ltd
- Ownership type
- Organisation
- Companies House number
- 11782729 (opens Companies House)
Careinmyhome Ltd runs 2 services in England, 1 of them in the East of England. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Careinmyhome Ltd
- G Careinmyhome Kent Good. Home care, Hampshire, South East
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Careinmyhome West Essex provide nursing care?
- The Care Quality Commission's register does not list nursing care for Careinmyhome West Essex.
- When was Careinmyhome West Essex last inspected?
- The Care Quality Commission's latest rating for Careinmyhome West Essex was published on 14 December 2022.
- Who runs Careinmyhome West Essex?
- Careinmyhome West Essex is run by Careinmyhome Ltd. It runs 2 services in England, 1 of them in the East of England.
- What is Careinmyhome West Essex's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 14 December 2022.
Contact
- Phone
- 01992 892894
- Address
- Blakes Farm, Parsloe Road, Epping Green, Epping, CM16 6QB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: TLS Care Ltd (Good, 0.6 miles away) and Essex Cares West (Good, 1.2 miles away).
Nearest home care services:
- RI Sumners Farm Close Requires improvement, 0.2 miles away
- G TLS Care Ltd Good, 0.6 miles away
- – Delightcare Homes Ltd Not yet rated, 0.6 miles away
- G Essex Cares West Good, 1.2 miles away
- – Care Genius Not yet rated, 1.3 miles away