Premier Personal Care Limited
- Home care
- Dementia care
- Registered since 2020
- Oxfordshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in April 2022.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
84 of 106
rated home care services in Oxfordshire are rated Good, like this one.
Premier Personal Care Limited: inspection record
Rated Good in April 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Henley Care Limited Good, 0.6 miles away
- G Be Well Care Ltd Good, 0.8 miles away
- G Bridges Home Care Ltd Good, 0.8 miles away
- – Care Bridge Specialists Limited Not yet rated, 0.8 miles away
- – Walfinch Henley-on-Thames Not yet rated, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 2 April 2022. Quoted under the Open Government Licence.
Premier Personal Care is a domiciliary care agency providing care to people in their own homes in the Henley-on-Thames area and surrounding villages. At the time of our inspection 20 people were receiving the regulated activity of personal care from the service. Not everyone using the service received personal care. CQC only inspects where people receive personal care, which is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People were kept safe from abuse and harm, and staff knew how to report any suspicions concerning abuse. The service had systems to report and investigate concerns. Risk assessments identified how potential risks should be managed to reduce the likelihood of people experiencing harm. Staff understood the risks to people and delivered safe care in accordance with people's support plans. There were enough staff to keep people safe and meet their needs. Robust recruitment processes aimed to ensure only suitable staff were selected to work with people.
Read the rest of CQC's summary
Each staff member had received induction and training to enable them to meet people's needs effectively. We saw that supervision meetings for staff were held regularly and staff felt supported by the management to perform their role. People were supported to have maximum choice and control of their lives and staff provided them with care in the least restrictive way possible and acted in their best interests; the policies and systems in the service promoted this practice.
People's care plans were person-centred and focused on what was important to people. Care plans were regularly reviewed, and people and their relatives were involved in the reviews. People felt they were treated with kindness and said their privacy and dignity were always respected.
People, their relatives and staff spoke highly of the registered manager; they found them approachable and supportive. Staff were given appropriate responsibility which was continuously monitored and checked by the registered manager. Systems to monitor, maintain and improve the quality of the service were in place and were effective.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Candice Weaver
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 2 April 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Premier Personal Care Limited
- Ownership type
- Organisation
- Companies House number
- 04095313 (opens Companies House)
Getting help from Oxfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Oxfordshire County Council
- Ask for a care needs assessment
- Phone: 01865 519800, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Oxfordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Premier Personal Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Premier Personal Care Limited.
- When was Premier Personal Care Limited last inspected?
- The Care Quality Commission's latest rating for Premier Personal Care Limited was published on 2 April 2022.
- Who runs Premier Personal Care Limited?
- Premier Personal Care Limited is run by Premier Personal Care Limited.
- What is Premier Personal Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 April 2022.
Contact
- Phone
- 01491 411144
- Address
- 122 Greys Road, Henley-on-thames, RG9 1QW Map (opens Google Maps)
Compare nearby
- G Henley Care Limited Good, 0.6 miles away
- G Be Well Care Ltd Good, 0.8 miles away
- G Bridges Home Care Ltd Good, 0.8 miles away
- – Care Bridge Specialists Limited Not yet rated, 0.8 miles away
- – Walfinch Henley-on-Thames Not yet rated, 0.8 miles away