Hallam24 Bassetlaw
- Home care
- Dementia care
- Registered since 2020
- Nottinghamshire, East Midlands
This service is registered but is not currently providing care.
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2022.
14 months
since the latest rating was published.
Hallam24 Bassetlaw: inspection record
Rated Good in August 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Worksop Good, 0.9 miles away
- G Comfort Call (Worksop) Good, 1.6 miles away
- – Confident Home Care Not yet rated, 1.7 miles away
- – Gleamlite Services Limited Not yet rated, 1.7 miles away
- G Care Driven Agency Good, 1.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 27 August 2025 (assessment visit 6 June 2025). Quoted under the Open Government Licence.
Date of assessment: 20 August 2025. Hallam24 Bassetlaw is a domicilary care service providing support to people of any age including those living with dementia living in their own homes. At the time of the assessment, the service was supporting 43 people with their personal care needs. Hallam24 Bassetlaw was last rated good (published 29 June 2022).
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People received safe care from a small team of consistent staff members who knew them well. Where people were supported with medicines, this was done safely and records, such as medicine administration records, accurately reflected the support people received. Care plans were person centred and detailed how people wished to be supported. Where people needed support with specific conditions and/or equipment, care plans contained clear guidance for staff on how to support people and actions to be taken in the event of an emergency.
Staff were recruited safely and received comprehensive training and development to support them within their role. Practical training such as medicines and manual handing were done in house by qualified staff members enabling the provider to refresh this training as needed, this included when new risks had been identified or when people needed new equipment. This ensured people received safe and effective care consistently.
Audits and quality monitoring processes implemented by the registered manager were effective at identifying issues, actions plans had been developed and where needed lessons learned had been shared with staff.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question Good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the management and leadership was consistent. Leaders and the culture they created supported the delivery of person-centred care.
Registration details
- Registered manager
- Success Mugwidi
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 29 June 2022. Latest assessment published 27 August 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Hallam24 Healthcare Ltd
- Ownership type
- Organisation
- Companies House number
- 08754254 (opens Companies House)
Hallam24 Healthcare Ltd runs 3 services in England, 1 of them in the East Midlands. 1 is rated Good or Outstanding and 2 have no rating yet.
Other services run by Hallam24 Healthcare Ltd
- – Hallam24 East Riding Not yet rated. Home care, East Riding of Yorkshire, Yorkshire and the Humber
- – Hallam24 Healthcare No overall rating. Home care, Sheffield, Yorkshire and the Humber
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Hallam24 Bassetlaw provide nursing care?
- The Care Quality Commission's register does not list nursing care for Hallam24 Bassetlaw.
- When was Hallam24 Bassetlaw last inspected?
- The Care Quality Commission's latest rating for Hallam24 Bassetlaw was published on 27 August 2025.
- Who runs Hallam24 Bassetlaw?
- Hallam24 Bassetlaw is run by Hallam24 Healthcare Ltd. It runs 3 services in England, 1 of them in the East Midlands.
- What is Hallam24 Bassetlaw's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 August 2025.
Contact
- Phone
- 01909 479951
- Address
- Unit 3, The Point, Coach Road, Shireoaks, Worksop, S81 8BW Map (opens Google Maps)
Compare nearby
- G Worksop Good, 0.9 miles away
- G Comfort Call (Worksop) Good, 1.6 miles away
- – Confident Home Care Not yet rated, 1.7 miles away
- – Gleamlite Services Limited Not yet rated, 1.7 miles away
- G Care Driven Agency Good, 1.8 miles away