St Edmunds
- Home care
- Registered since 2015
- Torquay, Torbay, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
5 months
since the latest rating was published.
16 of 20
rated home care services in Torbay are rated Good, like this one.
St Edmunds: inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Bluebird Care (Torbay) Outstanding, 0.3 miles away
- RI Torbay Business Centre Requires improvement, 0.4 miles away
- G Homecare 2000 Ltd Good, 0.4 miles away
- – Care Plus Devon Ltd No overall rating, 0.6 miles away
- G Helping Hands Torquay Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 May 2026 (assessment visit 26 February 2026). Quoted under the Open Government Licence.
Date of assessment: 10 March to 23 March 2026
St Edmunds is a domiciliary care agency registered to provide personal care to people living in their own homes. The short-term rapid response service provides personal care to people in their own home for up to 7 days until a longer-term care package could be sourced. The re-ablement team provide care for up to 6 weeks with the aim of supporting people to regain their independence. At the time of this assessment, 44 people were receiving personal care from the service. We carried out an offsite assessment.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to the principles and values of ‘Right support, right care, right culture’.
People were protected and kept safe. Staff understood and managed risks. Staff knew people well and had the right skills and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff raised concerns about people’s health quickly. They worked with all agencies involved in people’s care for the best outcomes. People were involved in decisions about their care. Staff completed detailed records of people’s changing needs. Some improvements were needed to ensure care plans contained clear information for staff to follow.
Professionals who worked with the service told us it was well-led, provided good care to people and was responsive.The service was currently making some changes to the management structure, and they had plans for further improvement.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Robin Spry-Brown
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 April 2018. Latest assessment published 11 May 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- NHS Body
Torbay and South Devon NHS Foundation Trust runs 2 services, all in the South West. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Torbay and South Devon NHS Foundation Trust
- – Newton Abbot Hospital Not yet rated. Home care, Devon
Getting help from Torbay Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Torbay Council
- Ask for a care needs assessment
- Phone: 01803 219700
- Support for carers
- Paying for care: Torbay Council
Checked on the council's website, November 2026.
Common questions
- Does St Edmunds provide nursing care?
- The Care Quality Commission's register does not list nursing care for St Edmunds.
- When was St Edmunds last inspected?
- The Care Quality Commission's latest rating for St Edmunds was published on 11 May 2026.
- Who runs St Edmunds?
- St Edmunds is run by Torbay and South Devon NHS Foundation Trust. It runs 2 services, all in the South West.
- What is St Edmunds's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 May 2026.
Contact
- Phone
- 01803 210610
- Address
- Victoria Park Road, Torquay, TQ1 3QH Map (opens Google Maps)
Compare nearby
- O Bluebird Care (Torbay) Outstanding, 0.3 miles away
- RI Torbay Business Centre Requires improvement, 0.4 miles away
- G Homecare 2000 Ltd Good, 0.4 miles away
- – Care Plus Devon Ltd No overall rating, 0.6 miles away
- G Helping Hands Torquay Good, 0.6 miles away