West Suffolk Hospital
- Home care
- Registered since 2010
- Bury St Edmunds, Suffolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2016, most recently Requires improvement in June 2021.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
15 of 141
rated home care services in Suffolk are rated Requires improvement, like this one.
West Suffolk Hospital: inspection record
Rated Requires improvement in June 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Mencap - West Suffolk Domiciliary Care Agency (Good, 0.7 miles away) and Home Instead Bury St Edmunds (Good, 0.8 miles away).
Nearest home care services:
- G Mencap - West Suffolk Domiciliary Care Agency Good, 0.7 miles away
- G Home Instead Bury St Edmunds Good, 0.8 miles away
- G Multi-Care Community Services Suffolk Ltd Good, 0.8 miles away
- – SylvianCare Bury St Edmunds Not yet rated, 0.8 miles away
- – Assured Optimal Care - Main Office Not yet rated, 0.9 miles away
Questions to ask the service
- Safe was rated Requires improvement on 22 June 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 22 June 2021. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 22 June 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Registration details
- Registered with the CQC since
- What it provides
- Acute services with overnight beds, Community healthcare service, Domiciliary care service, Hospital services for people with mental health needs, learning disabilities and problems with substance misuse
- Who it supports
- Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 22 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- NHS Body
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does West Suffolk Hospital provide nursing care?
- The Care Quality Commission's register does not list nursing care for West Suffolk Hospital.
- When was West Suffolk Hospital last inspected?
- The Care Quality Commission's latest rating for West Suffolk Hospital was published on 22 June 2021.
- Who runs West Suffolk Hospital?
- West Suffolk Hospital is run by West Suffolk NHS Foundation Trust.
- What is West Suffolk Hospital's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 22 June 2021.
Contact
- Phone
- 01284 713050
- Address
- Hardwick Lane, Bury St Edmunds, IP33 2QZ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Mencap - West Suffolk Domiciliary Care Agency (Good, 0.7 miles away) and Home Instead Bury St Edmunds (Good, 0.8 miles away).
Nearest home care services:
- G Mencap - West Suffolk Domiciliary Care Agency Good, 0.7 miles away
- G Home Instead Bury St Edmunds Good, 0.8 miles away
- G Multi-Care Community Services Suffolk Ltd Good, 0.8 miles away
- – SylvianCare Bury St Edmunds Not yet rated, 0.8 miles away
- – Assured Optimal Care - Main Office Not yet rated, 0.9 miles away