Rated Care Homes

West Suffolk Hospital

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    First rated Good in 2016, most recently Requires improvement in June 2021.

  • 5 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 15 of 141

    rated home care services in Suffolk are rated Requires improvement, like this one.

West Suffolk Hospital: inspection record

Home care, Suffolk

Rated Requires improvement in June 2021.

West Suffolk Hospital: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Mencap - West Suffolk Domiciliary Care Agency (Good, 0.7 miles away) and Home Instead Bury St Edmunds (Good, 0.8 miles away).

Nearest home care services:

  1. G
  2. G
    Home Instead Bury St Edmunds Good, 0.8 miles away
  3. G
  4. –
    SylvianCare Bury St Edmunds Not yet rated, 0.8 miles away
  5. –
    Assured Optimal Care - Main Office Not yet rated, 0.9 miles away

See all home care services in Suffolk

See all home care services in Bury St Edmunds

Questions to ask the service

  1. Safe was rated Requires improvement on 22 June 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Effective was rated Requires improvement on 22 June 2021. Ask about staff training and how health appointments are arranged.
  3. Well-led was rated Requires improvement on 22 June 2021. Ask about changes in management and what has changed since the report.
  4. The last rating is 5 years old. Ask what has changed since then.

Registration details

Registered with the CQC since
What it provides
Acute services with overnight beds, Community healthcare service, Domiciliary care service, Hospital services for people with mental health needs, learning disabilities and problems with substance misuse
Who it supports
Whole Population

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

10 inspection reports, latest 22 June 2021. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
NHS Body

Getting help from Suffolk County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does West Suffolk Hospital provide nursing care?
The Care Quality Commission's register does not list nursing care for West Suffolk Hospital.
When was West Suffolk Hospital last inspected?
The Care Quality Commission's latest rating for West Suffolk Hospital was published on 22 June 2021.
Who runs West Suffolk Hospital?
West Suffolk Hospital is run by West Suffolk NHS Foundation Trust.
What is West Suffolk Hospital's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 22 June 2021.

Contact

Phone
01284 713050
Address
Hardwick Lane, Bury St Edmunds, IP33 2QZ Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Mencap - West Suffolk Domiciliary Care Agency (Good, 0.7 miles away) and Home Instead Bury St Edmunds (Good, 0.8 miles away).

Nearest home care services:

  1. G
  2. G
    Home Instead Bury St Edmunds Good, 0.8 miles away
  3. G
  4. –
    SylvianCare Bury St Edmunds Not yet rated, 0.8 miles away
  5. –
    Assured Optimal Care - Main Office Not yet rated, 0.9 miles away

See all home care services in Suffolk

See all home care services in Bury St Edmunds