Roland Residential Care Homes - 27 Bush Hill
Care home, Enfield, 11 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
Roland Residential Care Homes - 27 Bush Hill: inspection record
Rated Requires improvement in October 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Requires improvement in October 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 13 Requires improvement care homes in Enfield, out of 72 with a rating.
- About the middle for size in Enfield.
About the service
From the Care Quality Commission's inspection report published 19 October 2022. Quoted under the Open Government Licence.
Roland Residential Care Homes - 27 Bush Hill is a residential service providing personal care for up to 10 people with mental health support needs. The service consists of one adapted building, which includes individual bedrooms and communal spaces spread over two floors and an accessible garden. At the time of our inspection there were 9 people using the service.
What inspectors found
People and their relatives told us they felt safe with the care and support they or their relative received. Despite this positive feedback, we found risks relating to the premises were not being safely managed. We found concerns with the management of medicines and incidents which placed people at increased risk of harm.
The provider had systems in place to monitor the quality and safety of the service, however they did not identify the issues we found during the inspection. We found CQC had not been notified of several incidents as required.
Read the full summary
We have made a recommendation around safeguarding adults.
We have made a recommendation around staff training and support.
We have made a recommendation around offering food choices to people.
We have made a recommendation around managing complaints.
People were supported by staff who had been assessed as safe to work with vulnerable adults. People were kept safe from the risk of infection and COVID-19.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by kind and caring staff who supported their independence. People were supported by staff who knew them well and understood their likes and dislikes.
Staff told us they were well supported by the management team. People and their relatives told us they were satisfied with the service provided.
Questions to ask when you visit
- Safe was rated Requires improvement on 19 October 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 19 October 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 19 October 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Contact and registration details
| Address | 27 Bush Hill, Winchmore Hill, London, N21 2BT |
|---|---|
| Neighbourhood | Bush Hill Park, Enfield |
| Phone | 020 8351 2190 |
| Website | www.rolandhomes.co.uk |
| Registered manager | Sharmila Mudugamuwa Hewage |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 19 October 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Roland Residential Care Homes Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05613440 (opens Companies House) |
Roland Residential Care Homes Limited runs 5 services in London. 2 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Roland Residential Care Homes Limited
- G Roland Residential Care Homes - 6 Compton Road Care home, EnfieldGood
- G Roland Residential Care Homes - 6 Old Park Ridings Care home, EnfieldGood
- – Roland Residential Care Homes - 30 Wilmer Way Care home, EnfieldNot yet rated
- – Roland Residential Care Homes – 2 Queen Anne’s Care home, EnfieldNot yet rated
Nearest alternatives
- G Parkside Residential Home Care home, 0.3 miles awayGood
- G Roland Residential Care Homes - 6 Old Park Ridings Care home, 0.3 miles awayGood
- RI Evelyn House Care home, 0.4 miles awayRequires improvement
- – Roland Residential Care Homes – 2 Queen Anne’s Care home, 0.4 miles awayNot yet rated
- G 35/37 Solna Road Care home, 0.5 miles awayGood
Getting help from London Borough of Enfield
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Enfield
- Ask for a care needs assessment
- Phone: 020 8379 1001
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Enfield
Checked on the council's website, November 2026.
Common questions
- Does Roland Residential Care Homes - 27 Bush Hill provide nursing care?
- No. The Care Quality Commission lists Roland Residential Care Homes - 27 Bush Hill as a care home without nursing.
- How many beds does Roland Residential Care Homes - 27 Bush Hill have?
- The Care Quality Commission's register lists 11 beds at Roland Residential Care Homes - 27 Bush Hill.
- When was Roland Residential Care Homes - 27 Bush Hill last inspected?
- The Care Quality Commission's latest rating for Roland Residential Care Homes - 27 Bush Hill was published on 19 October 2022.
- Who runs Roland Residential Care Homes - 27 Bush Hill?
- Roland Residential Care Homes - 27 Bush Hill is run by Roland Residential Care Homes Limited. It runs 5 services in London.
- What is Roland Residential Care Homes - 27 Bush Hill's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 19 October 2022.