35 Priory Grove

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

Recruitment, induction and ongoing processes helped ensure only suitable staff were employed and that they had the required skills and knowledge. Staff were supported by the registered manager through supervision and team meetings.

Staff closely monitored people's health and supported them to access appropriate healthcare services. Staff followed professional advice and helped people to improve their health and wellbeing. People's dietary needs were catered for and people received their medicines as prescribed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People accessed a wide variety of activities which were tailored to their interests. People were supported to follow their own routines and staff provided person-centred care that met people's needs.

The registered manager had promoted a positive and supportive culture which supported people to achieve good outcomes. People, relatives and professionals were included in the development of the service. Quality assurance systems had maintained the quality and safety of the service.