Downhurst Residential Home Limited
Care home, Ealing, 26 beds
Good
Rated on
Rating from the Care Quality Commission.
Downhurst Residential Home Limited: inspection record
Rated Good in August 2024, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 9 times since 2015. First rated Good in 2015, most recently Good in August 2024.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 2 years ago.
How it compares locally
- One of 29 Good care homes in Ealing, out of 35 with a rating.
- Smaller than 6 in 10 care homes in Ealing.
What inspectors found
From the Care Quality Commission's assessment published 6 August 2024 (assessment visit 2 May 2024). Quoted under the Open Government Licence.
Date of assessment 22 May to 10 June. Downhurst Residential Home Limited is a residential care home providing care to older people some of whom were living with dementia. The home can accommodate up to 25 people in one building. At the time of our inspection 17 people were living at the home. We carried out this assessment due to information of concerns we had received about the service. We looked at quality statements in the safe, caring and well-led key questions.
We spoke with 5 people and 1 relative. We spoke with 5 staff including the registered manager. We reviewed records including care plans for 8 people and recruitment files for 3 staff. Following our visit on site we reviewed a range of service records including, staff training and supervision matrix, accident and incident logs, complaints and safeguarding logs and policies/procedures.
Read the full summary
We did not assess all quality statements at this inspection. For those areas we did not assess, we used the ratings awarded at the last inspection to calculate the overall rating. We did not identify breaches of any regulations during this assessment. Following this assessment the overall rating for the service has changed from requires improvement to good.
This was because people received care that was safe and met their needs. The provider had effective systems to ensure medicines where appropriately managed. Staff were safely recruited. Risks of harm to people’s health and wellbeing was well managed, monitored and measures were in place to mitigate risks as much as possible. The home was clean and well maintained. Staff were trained well and understood their role and responsibilities.
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Safe
Good
We assessed 8 quality statements in the safe key question. We found people’s medicines were managed safely. There were systems in place to monitor and manage accidents/incidents, and safeguarding concerns. People and relatives told us they felt safe and had no concerns regarding safety. Staff were recruited safely. The home was clean and well maintained. People were kept safe from avoidable harm as staff understood how to protect them from abuse.
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Caring
Good
We assessed 1 quality statement in the caring key question. People and relatives told us staff were kind, compassionate and treated people with dignity. During our visit we observed staff being kind and attentive to people.
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Well-led
Good
We assessed 6 quality statements in the well-led key question. We found the provider had a good effective system in place to check the quality of care. People, staff and relatives were asked for feedback on a regular basis. The provider had an improvement plan in place. People and relatives told us they could make a complaint if needed and it would be addressed.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 76 Castlebar Road, London, W5 2DD |
|---|---|
| Neighbourhood | Ealing town, Ealing |
| Phone | 020 8997 8421 |
| Registered manager | Angela Lovelace |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 11 inspection reports, latest 7 October 2023 (opens the Care Quality Commission website) Latest assessment published 6 August 2024; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Downhurst Residential Home Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05508340 (opens Companies House) |
| Charity number | 1118997 |
Nearest alternatives
- RI Beech Haven Care home, 0.2 miles awayRequires improvement
- G Visitation of Our Lady Residential Care Home Care home, 0.3 miles awayGood
- RI St David's Care Home Care home with nursing, 0.4 miles awayRequires improvement
- G Chestnut Lodge Care home with nursing, 0.4 miles awayGood
- G Threen House Nursing Home Care home with nursing, 0.5 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Downhurst Residential Home Limited provide nursing care?
- No. The Care Quality Commission lists Downhurst Residential Home Limited as a care home without nursing.
- How many beds does Downhurst Residential Home Limited have?
- The Care Quality Commission's register lists 26 beds at Downhurst Residential Home Limited.
- When was Downhurst Residential Home Limited last inspected?
- The Care Quality Commission's latest rating for Downhurst Residential Home Limited was published on 6 August 2024.
- Who runs Downhurst Residential Home Limited?
- Downhurst Residential Home Limited is run by Downhurst Residential Home Limited.
- What is Downhurst Residential Home Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 August 2024.