Chestnut Lodge
Care home with nursing, Ealing, 64 beds
Good
Rated on
Rating from the Care Quality Commission.
Chestnut Lodge: inspection record
Rated Good in March 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2018. Rated Good in 2018, then Requires improvement in 2022, then Good in March 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 29 Good care homes in Ealing, out of 35 with a rating.
- Larger than 7 in 10 care homes in Ealing.
About the service
From the Care Quality Commission's inspection report published 9 March 2023. Quoted under the Open Government Licence.
Chestnut Lodge is a care home with nursing for up to 64 older people. The home is divided into four units. At the time of our inspection 61 people were living at the home. Some people were being cared for at the end of their lives and some people were living with the experience of dementia. The home is operated by Minster Care Group who provide care and support in care homes throughout the United Kingdom.
What inspectors found
People and relatives spoke positively of the service, staff and managers. They felt safe and their needs were well met. One person told us, "I would recommend it to anyone."
People's care and risk management plans were personalised and reflected their individual needs and preferences. Staff reviewed and updated these regularly. People and their relatives were involved in the service and reviewing people's care. Staff supported people to take their medicines safely.
Read the full summary
The provider recruited staff safely and staff completed a range of training to be competent to support people. There were enough staff to meet people's needs. They were supervised by managers who they said were supportive and approachable.
Staff had training on how to recognise and report safeguarding concerns and they knew how to do so. The registered manager worked with other agencies to investigate concerns. The home was clean and there were procedures in place for preventing and controlling the spread of infection.
The service worked in partnership with a variety of professionals to provide people with timely, joined up care. There were appropriate procedures in place for responding to and learning from complaints and incidents.
The provider had systems in place to monitor the quality and safety of the service. The registered manager took action to maintain and develop the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 3 Woodfield Road, Ealing, London, W5 1SL |
|---|---|
| Neighbourhood | Ealing town, Ealing |
| Phone | 020 3988 5040 |
| Registered manager | Campion Mead |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 2 inspection reports, latest 9 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Minster Care Management LimitedBrand: Minster Care Group |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03676785 (opens Companies House) |
Minster Care Management Limited runs 4 services in London. 4 are rated Good or Outstanding.
Other services run by Minster Care Management Limited
- G Elm Lodge Care home with nursing, EalingGood
- G Martin House Care home with nursing, EalingGood
- G Sycamore Lodge Care home with nursing, EalingGood
Nearest alternatives
- G Visitation of Our Lady Residential Care Home Care home, 0.2 miles awayGood
- RI St David's Care Home Care home with nursing, 0.3 miles awayRequires improvement
- G Downhurst Residential Home Limited Care home, 0.4 miles awayGood
- RI Beech Haven Care home, 0.6 miles awayRequires improvement
- G Threen House Nursing Home Care home with nursing, 0.9 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Chestnut Lodge provide nursing care?
- Yes. The Care Quality Commission lists Chestnut Lodge as a care home with nursing.
- How many beds does Chestnut Lodge have?
- The Care Quality Commission's register lists 64 beds at Chestnut Lodge.
- When was Chestnut Lodge last inspected?
- The Care Quality Commission's latest rating for Chestnut Lodge was published on 9 March 2023.
- Who runs Chestnut Lodge?
- Chestnut Lodge is run by Minster Care Management Limited. It runs 4 services in London.
- What is Chestnut Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 March 2023.