Sycamore Lodge
Care home with nursing, Ealing, 77 beds
Good
Rated on
Rating from the Care Quality Commission.
Sycamore Lodge: inspection record
Rated Good in March 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2018. Rated Requires improvement in 2018, then Good in 2018, then Requires improvement in 2021, then Good in March 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 29 Good care homes in Ealing, out of 35 with a rating.
- Larger than 9 in 10 care homes in Ealing.
About the service
From the Care Quality Commission's inspection report published 15 March 2023. Quoted under the Open Government Licence.
Sycamore Lodge is a care home with nursing for up to 77 older people. The home is divided into five units. At the time of our inspection 62 people were living at the home. Some people were being cared for at the end of their lives and some people were living with the experience of dementia. The home is operated by Minster Care Group who provide care and support in care homes throughout the United Kingdom.
What inspectors found
People were supported to take their medicines safely but we saw some practice issues needed improvement. We also found some safe environment issues. The registered manager responded to these promptly and we were assured that they had maintained people's safety.
There were enough staff to keep people safe. Staff had training on how to recognise and report safeguarding concerns and they knew how to do so. The registered manager worked with other agencies to investigate concerns. The home was clean and there were procedures in place for preventing and controlling the spread of infection.
Read the full summary
People's care plans set out personalised information about their care preferences and the support they needed, including their communication needs. People were supported at the end of their life to have a comfortable and dignified death.
The provider had appropriate procedures in place for responding to and learning from incidents and complaints. There were systems in place to monitor the quality of the service. The provider took action in response to audits and checks to improve and develop the service. The staff worked with other services to provide people with joined up care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- Safe was rated Requires improvement on 15 March 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Contact and registration details
| Address | 1 Edgecote Close, Acton, London, W3 8PH |
|---|---|
| Neighbourhood | Acton, Ealing |
| Phone | 020 3988 5060 |
| Registered manager | Benhilda Shambare |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 15 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Minster Care Management LimitedBrand: Minster Care Group |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03676785 (opens Companies House) |
Minster Care Management Limited runs 4 services in London. 4 are rated Good or Outstanding.
Other services run by Minster Care Management Limited
- G Chestnut Lodge Care home with nursing, EalingGood
- G Elm Lodge Care home with nursing, EalingGood
- G Martin House Care home with nursing, EalingGood
Nearest alternatives
- G Acton Care Centre Care home with nursing, 0.2 miles awayGood
- G Torkington House Care home, 0.5 miles awayGood
- RI Chaston House Care Home Care home, 0.5 miles awayRequires improvement
- RI Lynton Terrace Care home, 0.7 miles awayRequires improvement
- G Kolbe House Care home, 0.9 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Sycamore Lodge provide nursing care?
- Yes. The Care Quality Commission lists Sycamore Lodge as a care home with nursing.
- How many beds does Sycamore Lodge have?
- The Care Quality Commission's register lists 77 beds at Sycamore Lodge.
- When was Sycamore Lodge last inspected?
- The Care Quality Commission's latest rating for Sycamore Lodge was published on 15 March 2023.
- Who runs Sycamore Lodge?
- Sycamore Lodge is run by Minster Care Management Limited. It runs 4 services in London.
- What is Sycamore Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 March 2023.