Martin House
Care home with nursing, Ealing, 75 beds
Good
Rated on
Rating from the Care Quality Commission.
Martin House: inspection record
Rated Good in October 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2018. Rated Good in 2018, then Requires improvement in 2021, then Good in October 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 29 Good care homes in Ealing, out of 35 with a rating.
- Larger than 8 in 10 care homes in Ealing.
About the service
From the Care Quality Commission's inspection report published 1 October 2022. Quoted under the Open Government Licence.
Martin House is a care home with nursing for up to 75 older people. The service is divided into five self- contained units. Each unit was for up to 15 people. At the time of the inspection, 57 people were living at the service. Some people had nursing needs, some were living with dementia and some people were being cared for at the end of their lives.
The service is managed by Minster Care Group, a private organisation managing care and nursing homes in England, Scotland and Wales.
What inspectors found
People were happy living at the service. They liked the staff and felt their needs were met. They were given choices and received personalised care. The staff treated them with respect and planned care which reflected their needs, choices and interests.
The staff felt well supported. They had the training and information they needed to care for people. Systems to recruit staff helped to make sure they were suitable and had the skills needed for their roles.
Read the full summary
People were safely cared for. Risks within the environment were regularly assessed and action taken to maintain safety. The staff assessed and planned for risks related to people's health, wellbeing and needs. They worked with medical professionals to monitor people's health and keep them safe. People received their medicines safely and as prescribed.
People had enough to eat and drink. There were planned social events and activities. People lived in a comfortable and clean environment.
There were suitable systems for dealing with accidents, incidents, safeguarding alerts and complaints. The management team had a good overview of the service and worked with staff to learn from these events. There were a range of audits and checks to help monitor and improve the quality of the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 1 Swift Road, Southall, UB2 4RP |
|---|---|
| Neighbourhood | Southall, Ealing |
| Phone | 020 3988 5050 |
| Registered manager | Mickie Vidot-Aglae |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 2 inspection reports, latest 1 October 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Minster Care Management LimitedBrand: Minster Care Group |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03676785 (opens Companies House) |
Minster Care Management Limited runs 4 services in London. 4 are rated Good or Outstanding.
Other services run by Minster Care Management Limited
- G Chestnut Lodge Care home with nursing, EalingGood
- G Elm Lodge Care home with nursing, EalingGood
- G Sycamore Lodge Care home with nursing, EalingGood
Nearest alternatives
- G The Willows Nursing Home Care home with nursing, 0.2 miles awayGood
- G Roshini Care Home Care home, 0.4 miles awayGood
- G Tentelow Lane Care home, 0.5 miles awayGood
- G Norwood Green Care Home Care home with nursing, 0.6 miles awayGood
- G Pranam Care Centre Care home, 0.8 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Martin House provide nursing care?
- Yes. The Care Quality Commission lists Martin House as a care home with nursing.
- How many beds does Martin House have?
- The Care Quality Commission's register lists 75 beds at Martin House.
- When was Martin House last inspected?
- The Care Quality Commission's latest rating for Martin House was published on 1 October 2022.
- Who runs Martin House?
- Martin House is run by Minster Care Management Limited. It runs 4 services in London.
- What is Martin House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 October 2022.