Torkington House
Care home, Ealing, 32 beds
Good
Rated on
Rating from the Care Quality Commission.
Torkington House: inspection record
Rated Good in October 2020, up from Requires improvement.
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Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Requires improvement in 2016, then Good in 2017, then Requires improvement in 2020, then Good in October 2020.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 6 years ago.
How it compares locally
- One of 29 Good care homes in Ealing, out of 35 with a rating.
- About the middle for size in Ealing.
About the service
From the Care Quality Commission's inspection report published 24 October 2020. Quoted under the Open Government Licence.
Torkington House is a care home for up to 32 older people, some who may be living with the experience of dementia. At the time of our inspection, there were 28 people living at the service.
What inspectors found
At this inspection we only looked at some aspects of the service and have not made judgements about other areas.
People received personalised care and support. Staff knew them and their needs well and provided kind and considerate care.
Read the full summary
People's medicines were managed in a safe way and they received medicines as prescribed. They were able to see health care professionals when they needed, and the staff worked closely with these professionals to make sure their needs were met.
The risks to people's safety and well being had been assessed, monitored and met.
There were systems to protect people from abuse and to investigate and learn from accidents, incidents and complaints.
There were enough staff to care for people and meet their needs. There were appropriate systems for recruiting staff.
The environment was safely maintained and there were systems to protect people from the spread of infection.
There were suitable systems for monitoring and improving the quality of the service.
Questions to ask when you visit
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Creswick Road, Acton, London, W3 9HF |
|---|---|
| Neighbourhood | Acton, Ealing |
| Phone | 020 8992 5187 |
| Website | www.greensleeves.org.uk/care-homes/torkington-house-acton-west-london/ |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 24 October 2020 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Greensleeves Homes TrustBrand: Greensleeves |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03260168 (opens Companies House) |
| Charity number | 1060478 |
Greensleeves Homes Trust runs 5 services in London. 3 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Greensleeves Homes Trust
- G Speirs House Care home with nursing, Kingston upon ThamesGood
- G Viera Gray House Care home, Richmond upon ThamesGood
- RI Queen Elizabeth House Care home, BromleyRequires improvement
- RI The Meadowcroft Care Home Care home with nursing, WandsworthRequires improvement
Nearest alternatives
- RI Lynton Terrace Care home, 0.3 miles awayRequires improvement
- RI Chaston House Care Home Care home, 0.3 miles awayRequires improvement
- G Sycamore Lodge Care home with nursing, 0.5 miles awayGood
- G Acton Care Centre Care home with nursing, 0.5 miles awayGood
- G Kolbe House Care home, 0.7 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Torkington House provide nursing care?
- No. The Care Quality Commission lists Torkington House as a care home without nursing.
- How many beds does Torkington House have?
- The Care Quality Commission's register lists 32 beds at Torkington House.
- When was Torkington House last inspected?
- The Care Quality Commission's latest rating for Torkington House was published on 24 October 2020.
- Who runs Torkington House?
- Torkington House is run by Greensleeves Homes Trust. It runs 5 services in London.
- What is Torkington House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 October 2020.