Springfield Residential Home

We found the following examples of good practice. The service was only receiving essential visitors at the time of our inspection. Visitors were required to have their temperature checked and wash their hands. Visitors were provided with personal protective equipment (PPE) where needed to keep everyone safe.

People were supported by staff who wore full PPE, this is called barrier nursing. This is to protect both staff and people living in the service. People who had tested positive for COVID-19 had appropriate signage on their doors. Staff understood the importance of changing their PPE as required for good infection control.

All staff commencing their shift used the same entrance. They were required to have a temperature check and use the hand washing facilities. Staff changed into their uniforms and their PPE before commencing their shift. Staff changed out of their uniforms before leaving to travel home.

There were stations within the home for donning and doffing (this is where staff put on and take off their PPE). There were notices on display throughout the home about how to wash your hands and maintain good infection control. Staff and people were regularly tested for COVID-19.

The building looked clean and free from clutter. Chlorine-based products were used for cleaning all surfaces, cleaning cloths used were single use only, this ensured good infection control. All high touch points were cleaned every few hours and this was regularly monitored by the management team.

The registered manager told us that they were working collaboratively with colleagues from the Local Authority and CCG (Clinical Commissioning Group) and had received good support and advice.

The five questions we ask about services and what we found