Belmont Road

We found the following examples of good practice.

Staff had their temperatures checked daily. Hand washing facilities and personal protection equipment (PPE) was available to staff. All staff received competency checks around infection control practices which included good hand washing techniques and use of appropriate PPE.

All staff wore PPE when assisting people with their personal needs. Staff maintained social distance and the service had contingency plans in place to cohort and isolate, should this be needed. Staff received appropriate training in infection control and how to put on and remove their PPE. The registered manager completed regular visual checks of the service to ensure best practice was maintained.

There were regular staff meetings to discuss any recent advice and guidance. All updates and guidance were shared with staff and kept in a designated COVID-19 folder assessible to staff. There was an easy read guide about COVID-19 to support peoples understanding. Individual risk assessments were completed to keep people and staff safe.

The building looked clean and free from clutter. Appropriate cleaning products were used, to ensured good infection control was maintained. All frequently touched areas such as door handles were cleaned regularly, and tasks completed were documented daily.

The five questions we ask about services and what we found