Beachcomber Care Home

Staff had the necessary skills to carry out their roles. Staff had regular training and opportunities for supervision and observations of their work performance. People had access to healthcare services when they needed them. The home was clean, well maintained and people's rooms were personalised.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to eat varied and appropriate diets. People spoke positively about the food on offer.

The registered manager was supported by the provider and there were clear lines of responsibility in the home. Regular audits were taking place, but these were not consistently identifying and correcting inconsistency in records found at this inspection. Since the last inspection a new electronic care system had been introduced with a view to improving record keeping and oversight. The new system was not yet fully up to date and the new processes were not yet embedded. There were systems to learn and develop practice from concerns raised and management shared learning with staff. Staff worked with external social and health care professionals and we received positive feedback from agencies involved with the home.