St Ann's Lodge 2
Care home, Kingston upon Thames, 6 beds
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
St Ann's Lodge 2: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2018 and August 2025.
It has been rated Good at every inspection since 2016. The latest rating was published 14 months ago.
How it compares locally
- Smaller than 9 in 10 care homes in Kingston upon Thames.
What inspectors found
From the Care Quality Commission's assessment published 7 August 2025 (assessment visit 9 July 2025). Quoted under the Open Government Licence.
This assessment took place between 8 July and 14 July 2025. The service provides care and support to people with a learning disability and/or autistic people in a supported living setting, so that they can live as independently as possible. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living. This assessment looked at people’s personal care and support. At the time of our assessment, the service was providing care and support to 6 people. The service also provides care and support to people living in a care home and is registered as a domiciliary care agency to provide personal care to people living in their own homes. We have undertaken a separate assessment of the care home, details of which can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk. The domiciliary care part of the service was not operating at the time of our assessment.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
Read the full summary
People were protected from risk of abuse. Risks to people were managed well. Staff were provided with relevant and regular training to help them meet people’s needs. They were well supported by managers to continuously improve and develop in their role. There were enough skilled and experienced staff to meet people’s needs. Recruitment practice was safe and only suitable staff were employed by the service.
People were involved in assessments of their needs and received tailored care and support based on these needs. Staff made sure people understood their care and support so that they could give their consent to this.
People were supported to have choice and control and to maintain their independence with the activities of daily living. They were treated equally and fairly. Staff understood people’s rights and how these should be met.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Care Homes | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good | |
| Supported Living | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 3 Lyndhurst Drive, New Malden, KT3 5LL |
|---|---|
| Phone | 020 8241 8005 |
| Registered manager | Leslie Fernando |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 20 November 2018 (opens the Care Quality Commission website) Latest assessment published 7 August 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | St Ann's Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04712326 (opens Companies House) |
St Ann's Limited runs 2 services in London. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by St Ann's Limited
- G St Ann's Lodge 1 Care home, Kingston upon ThamesGood
Nearest alternatives
- G St Ann's Lodge 1 Care home, less than 0.1 miles awayGood
- G Cloyda Care Home Care home, 0.3 miles awayGood
- O Devonshire Dementia Care Home Care home, 0.3 miles awayOutstanding
- O The White House Nursing Home Limited Care home with nursing, 0.3 miles awayOutstanding
- G Ashington House Care home, 0.4 miles awayGood
Getting help from Royal Borough of Kingston upon Thames
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Kingston upon Thames
- Ask for a care needs assessment
- Phone: 020 8547 5005. Email adults@kingston.gov.uk
- Support for carers
- Paying for care: Royal Borough of Kingston upon Thames
Checked on the council's website, November 2026.
Common questions
- Does St Ann's Lodge 2 provide nursing care?
- No. The Care Quality Commission lists St Ann's Lodge 2 as a care home without nursing.
- How many beds does St Ann's Lodge 2 have?
- The Care Quality Commission's register lists 6 beds at St Ann's Lodge 2.
- When was St Ann's Lodge 2 last inspected?
- The Care Quality Commission's latest rating for St Ann's Lodge 2 was published on 7 August 2025.
- Who runs St Ann's Lodge 2?
- St Ann's Lodge 2 is run by St Ann's Limited. It runs 2 services in London.
- What is St Ann's Lodge 2's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.