Hatfield House
- Care home
- 49 beds
- No nursing
- Dementia care
- Registered since 2021
- Dunsville, Doncaster, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2015, most recently Good in August 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
54 of 73
rated care homes in Doncaster are rated Good, like this one.
Hatfield House: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Manor View Care Home Good, 0.4 miles away
- RI Stoneacre Lodge Residential Home Requires improvement, 1.1 miles away
- G Eden Lodge Good, 1.2 miles away
- G Oldfield House Good, 1.5 miles away
- G Dr Anderson Lodge Good, 1.6 miles away
About the service
From the Care Quality Commission's inspection report published 20 August 2022. Quoted under the Open Government Licence.
Hatfield House is a residential care home providing personal care for up to 49 people. At the time of our inspection there were 47 people using the service.
What inspectors found
People were protected from the risk of abuse. Staff received training in this area and knew what actions to take if they suspected abuse. People received their medicines as prescribed. Accidents and incidents were analysed for any trends and patterns. The provider used this analysis to mitigate future incidents.
Read the rest of CQC's summary
Staff were safely recruited and completed an induction process. Through our observations and talking with staff, people and relatives, we found there were enough staff available to meet people's needs. Staff felt that although it could be busy, they never felt they were unable to meet people's needs. Risks associated with people's care were identified and risk assessments in place to ensure risks were managed safely.
Infection control was managed throughout the home. During our inspection we noted some shelve edging needed repair and a microwave had started to rust and a peddle bin was broken. All these issues were immediately resolved by the registered manager.
People's needs were assessed, and care was delivered in line with them. Care plans and risk assessments were kept under review and continuous assessment to ensure people received support in line with their current needs.
Staff received training and felt supported by the management team. Care plans showed people had been referred to other professionals as required.
People were supported to eat and drink enough and were given a choice. Hydration stations were available throughout the home and people could them access throughout the day.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Best interest decisions were documented well in care plans.
Social stimulation was available, and we saw various activities taking place throughout the day.
The provider had a clear auditing system in place which identified and issues to be addressed. Action plans were drawn up to ensure things were dealt with in a timely way. The provider had a complaints procedure and people felt able to raise concerns and felt listened to.
The provider sought feedback from people and used this to develop the service. One example was that people had requested a library and this was in the process of being developed.
The registered manager worked well with other professionals and took appropriate actions when required.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Tanya Burnett
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 20 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 32 of them in Yorkshire and the Humber. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey, South East
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East
Getting help from City of Doncaster Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Doncaster Council
- Ask for a care needs assessment
- Phone: 01302 737 391, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Doncaster Council
Checked on the council's website, November 2026.
Common questions
- Does Hatfield House provide nursing care?
- No. The Care Quality Commission lists Hatfield House as a care home without nursing.
- How many beds does Hatfield House have?
- The Care Quality Commission's register lists 49 beds at Hatfield House.
- When was Hatfield House last inspected?
- The Care Quality Commission's latest rating for Hatfield House was published on 20 August 2022.
- Who runs Hatfield House?
- Hatfield House is run by Anchor Hanover Group. It runs 131 services in England, 32 of them in Yorkshire and the Humber.
- What is Hatfield House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 August 2022.
Contact
- Phone
- 01302 844889
- Address
- Crookesbroom Avenue, Hatfield, Doncaster, DN7 6JQ Map (opens Google Maps)
Compare nearby
- G Manor View Care Home Good, 0.4 miles away
- RI Stoneacre Lodge Residential Home Requires improvement, 1.1 miles away
- G Eden Lodge Good, 1.2 miles away
- G Oldfield House Good, 1.5 miles away
- G Dr Anderson Lodge Good, 1.6 miles away