Argyle Park Care

We found the following examples of good practice.

The home facilitated face to face visits, in line with government guidance. The deputy manager told us this was essential to help support people's psychological and emotional well-being. Alternatives to in-person visitation, such as virtual visits, were also supported.

A 'booking in' procedure was in place for visitors to the home including, a health questionnaire and evidence of a negative lateral flow test. This helped prevent visitors spreading infection on entering the premises.

People and staff were tested regularly for COVID-19. Staff employed at the home had been vaccinated, to help keep people safe from the risk of infection.

Infection control policies and audits helped ensure that the home adopted best practice which complied with current guidance.

The home was clean and well maintained. We did note some damage to the floor of a communal bathroom, but this had already been identified for replacement.

Cleaning schedules and audits were in place to help maintain cleanliness and minimise the spread of infection.

Staff were trained and competent in infection prevention and control best practices and how to put on and take off PPE. Posters around the home acted as a visual reminder and prompt. The home had adequate supplies of appropriate PPE.

The registered manager maintained links with external health professionals to enable people to receive the care and intervention they needed. Virtual consultations took place as and when necessary.

The five questions we ask about services and what we found