Casterbridge Lodge
- Care home
- 35 beds
- Nursing care
- Dementia care
- Registered since 2021
- Dorset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
15 months
since the latest rating was published.
87 of 99
rated care homes in Dorset are rated Good, like this one.
Casterbridge Lodge: inspection record
Rated Good in July 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Park House Good, 1.5 miles away
- G Castle View Good, 3.2 miles away
- G Maiden Castle House Good, 3.3 miles away
- G Wolfeton Manor Good, 3.6 miles away
- G Cheriton Care Home Good, 3.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 21 July 2025 (assessment visit 12 March 2025). Quoted under the Open Government Licence.
Date of assessment: 6 to 13 June 2025
This assessment was prompted in part due to concerns received about whether the service had enough suitably trained staff and whether staff had received appropriate training to keep people safe. We found no evidence that people were at risk of harm from this concern.
- Safe Good
- Effective Good
- Caring Outstanding
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Casterbridge Lodge is registered to provide accommodation and personal care for up to 35 people. At the time of this inspection, the service was supporting 30 people, including people living with dementia.
We visited the service on 6 June and 8 June 2025. During this inspection we inspected the quality statements under the key questions of safe, effective, caring, responsive and well-led to check the provider had followed their action plan to make improvements.
We found the service had made improvements and the provider was no longer in breach of regulations. The rating has changed from requires improvement (published 13 January 2023) to good.
People were supported by staff who consistently strived to improve the quality of care people received. Staff understood people’s individual interests, needs, wishes and desires. This enabled people to be heard and promoted active engagement in tasks of daily living. A staff member explained, “Residents here are safe, we protect them, listen to what they have to say. We have a zero tolerance for poor care and focus on residents’ dignity. If a resident needs anything we give them it. They have choice. We respect them like the elders of our own family.”
The service had systems in place to meet needs of people safely. Good partnership working with outside partners and agencies contributed to effective care. People’s rights were respected, their individuality supported. People and visiting professionals had confidence in the management of the service and told us the registered manager was approachable. A person living at the service told us, “I am free to live my life here how I choose, in peace. I can do what I want, and staff are just there in case I need help. They don’t interfere.”
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. The service had implemented monitoring processes to protect people from avoidable harm these had been sustained and embedded. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. The service had strengthened the process to ensure people were supported to have a good quality of life. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Outstanding
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement . At this assessment the rating has changed to Outstanding. The service had ensured people were treated with the utmost dignity and respect. This meant people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. The service now ensured people received person centred care that met their needs and reflected their personal preference. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Melissa Costin-Harvey
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 13 January 2023. Latest assessment published 21 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Pebblestones Limited
- Ownership type
- Organisation
- Companies House number
- 08771102 (opens Companies House)
Pebblestones Limited runs 5 services in England, 4 of them in the South West. 4 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Pebblestones Limited
- G Casterbridge Homecare Good. Home care, Dorset
- G Casterbridge Manor Good. Care home with nursing, Dorset
- G Northway House Good. Care home, Somerset
- I The Moorings Care Home Inadequate. Care home, Isle of Wight, South East
Getting help from Dorset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dorset Council
- Ask for a care needs assessment
- Phone: 01305 221016, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Dorset Council
Checked on the council's website, November 2026.
Common questions
- Does Casterbridge Lodge provide nursing care?
- Yes. The Care Quality Commission lists Casterbridge Lodge as a care home with nursing.
- How many beds does Casterbridge Lodge have?
- The Care Quality Commission's register lists 35 beds at Casterbridge Lodge.
- When was Casterbridge Lodge last inspected?
- The Care Quality Commission's latest rating for Casterbridge Lodge was published on 21 July 2025.
- Who runs Casterbridge Lodge?
- Casterbridge Lodge is run by Pebblestones Limited. It runs 5 services in England, 4 of them in the South West.
- What is Casterbridge Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 July 2025.
Contact
- Phone
- 01305 889455
- Address
- Winterbourne Steepleton, Dorchester, DT2 9LG Map (opens Google Maps)
Compare nearby
- G Park House Good, 1.5 miles away
- G Castle View Good, 3.2 miles away
- G Maiden Castle House Good, 3.3 miles away
- G Wolfeton Manor Good, 3.6 miles away
- G Cheriton Care Home Good, 3.7 miles away