Susan Day Residential Home
- Care home
- 33 beds
- No nursing
- Registered since 2011
- Ilfracombe, Devon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
232 of 283
rated care homes in Devon are rated Good, like this one.
Susan Day Residential Home: inspection record
Rated Good in March 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Hilldales Residential Care Home Good, 0.3 miles away
- RI Seaview Haven Requires improvement, 0.3 miles away
- G Edenmore Nursing Home Good, 0.3 miles away
- RI Alban House Residential Care Home Requires improvement, 0.3 miles away
- G Belmont Grange Limited Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's inspection report published 5 March 2019. Quoted under the Open Government Licence.
About the service: South Lodge is a residential care home. It is known locally as Susan Day, after the person who gave the premises to the local people. It is overseen by volunteer trustees. The service provides accommodation and care to a maximum of 33 people. At the time of the inspection there were 32 people living at the service.
Read the rest of CQC's summary
People's experience of using this service: People had a good experience when living at South Lodge. They were encouraged to engage in how the service was run and to express their views freely, such as in relation to food and menu choices.
People received the care and support they needed, although staff were considered to be rushed at certain times.
Staff were skilled, experienced, knowledgeable and supported in their work.
People's safety was fully promoted. All aspects of the service were under regular review.
People's health and care needs were met and their care planned in detail with them.
There was effective leadership and a strong culture of promoting dignity and respect.
Activities were provided which people enjoyed and engaged with if they wished. Relationships were supported through visits and social media.
The service was very clean and fresh and the premises well maintained.
For more details, please see the full report which is on CQC website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Donna Miller
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 5 March 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Charity number
- 205695
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Susan Day Residential Home provide nursing care?
- No. The Care Quality Commission lists Susan Day Residential Home as a care home without nursing.
- How many beds does Susan Day Residential Home have?
- The Care Quality Commission's register lists 33 beds at Susan Day Residential Home.
- When was Susan Day Residential Home last inspected?
- The Care Quality Commission's latest rating for Susan Day Residential Home was published on 5 March 2019.
- Who runs Susan Day Residential Home?
- Susan Day Residential Home is run by The Trustees of Susan Day Old People's Home.
- What is Susan Day Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 March 2019.
Contact
- Phone
- 01271 862528
- Address
- Runnacleave Road, Ilfracombe, EX34 8AQ Map (opens Google Maps)
Compare nearby
- G Hilldales Residential Care Home Good, 0.3 miles away
- RI Seaview Haven Requires improvement, 0.3 miles away
- G Edenmore Nursing Home Good, 0.3 miles away
- RI Alban House Residential Care Home Requires improvement, 0.3 miles away
- G Belmont Grange Limited Good, 0.4 miles away