Seaview Residential Home Limited

People's experience of using this service: • People told us they liked living at Seaview Residential Home and felt safe. One person said, "The service here is excellent." • There were enough staff to meet people's needs and they had been recruited safely. Staff received appropriate training and support to enable them to carry out their role effectively. • Appropriate safeguarding procedures were in place to protect people from the risk of abuse. Staff knew how to report concerns and were confident that anything they raised would be taken seriously by management. • Medicines were managed safely and in accordance with current regulations and guidance. There were systems in place to ensure that medicines had been stored and administered appropriately. • People had access to health and social care professionals where required and staff worked together co- operatively and efficiently. • Staff treated people with kindness and compassion. Staff had developed positive relationships with people and their relatives and knew what was important to them. • People had clear, detailed and person-centred care plans, which guided staff on the most appropriate way to support them. • People, their relatives and staff members commented positively about the management of the service and felt that the service was well-led. The provider was engaged with the running of the service and staff and people told us they were approachable. • The registered manager and provider carried out regular checks on the quality and safety of the service. • The service met the characteristics of Good in all areas. More information is in the full report.