Visions ( Bristol ) Limited

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People's needs were met by enough staff to support people safely. People's medicines were managed safely. Care plans and risk assessments were up to date and reviewed regularly and clearly showed how to support people.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. Policies and systems in the service supported this practice.

People were treated with kindness and compassion by very caring staff. People's privacy and dignity was maintained.

People were involved in their care planning and care plans were person centred. People's personal preferences and daily wishes in their life were identified in their care plans.

People were encouraged and supported to go into the community and take part in activities they enjoyed. People were supported to maintain relationships with family and friends.

There were systems in use to effectively monitor the quality and safety of the service provided. There was good involvement with community professionals. People and staff knew how to raise concerns.

The registered manager was very well regarded by people and staff. The home was well run and run in the best interests of people who lived there.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk