Amberley House - London

What inspectors found

From the Care Quality Commission's assessment published 4 March 2025 (assessment visit 4 June 2024). Quoted under the Open Government Licence.

1. Safe

   GGood Good

   We looked at four quality statements under the key question of safe. People told us they felt safe with the staff caring for them at Amberley House. Risks to people were appropriately assessed which allowed people to be safe in their environment. There were enough staff to ensure people’s care and support needs were met. The home was in the process of being redecorated and any maintenance issues were identified and addressed quickly.

2. Effective

   –No rating No rating

   We looked at one quality statement under the key question of effective. People’s care and support needs had been reviewed since the manger had come into post and new care plans written. These were person centred and gave staff guidance on people’s individual needs. There was a new system in place to robustly assess any new referrals to the home.

3. Well-led

   –No rating No rating

   Since the last inspection there had been a change in manager. The new manager was in the process of applying for CQC registration. There had been a significant improvement in the quality of care, overall governance and engagement with people and staff. There were updated auditing processes as well as staff supervision, and care plan reviews. Staff and people were positive about the manager and felt there was a shared direction.