Loyd House
- Care home
- 17 beds
- No nursing
- Registered since 2011
- Northampton, West Northamptonshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Good in 2015, most recently Requires improvement in January 2026.
9 months
since the latest rating was published.
28 of 89
rated care homes in West Northamptonshire are rated Requires improvement, like this one.
Loyd House: inspection record
Rated Requires improvement in January 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Christchurch View (Good, less than 0.1 miles away) and Ardington House (Good, 0.1 miles away).
Nearest care homes:
- G Christchurch View Good, less than 0.1 miles away
- G Ardington House Good, 0.1 miles away
- O Burlington Court Outstanding, 0.1 miles away
- G 44 Stimpson Avenue Good, 0.3 miles away
- G No 39 Good, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 January 2026 (assessment visit 9 October 2025). Quoted under the Open Government Licence.
This assessment started on 29 October 2025 and ended on 18 November 2025
We assessed all quality statements from safe, effective, caring, responsive and well-led key questions. The overall rating of the service was required improvement.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
Loyds House is a care home that supports people with acquired brain injuries. The service is registered to support people with personal care, nursing care and treatment of disease, disorder or injury. At the time of this assessment, they were supporting 14 people with regulated activities of all ages. CQC only inspect the services received by people who are receiving regulated activities. We spoke with 6 people and 7 relatives, 13 staff including the management team, therapy team, care staff and domestic staff.
We found 4 breaches of legal regulations in relation to safe care and treatment, good governance, consent, and person-centred care. Care plans lacked specific details and guidance for staff about people’s individual support needs, and in some cases contained incorrect information. Risk assessments were not always in place. Medicine management and administration required improvements.Lack of oversight prevented the identification of themes or trends, limiting the ability to take action to mitigate risks or learn from events.
Quality monitoring processes did not identify the concerns we found during this assessment.
We have asked the provider for an action plan in response to the concerns found at this assessment. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Requires Improvement. At this assessment the rating has remained Requires Improvement.
Requires improvement: This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to reg 12 safe care and treatment.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has remained Requires Improvement.
Requires Improvement: This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The service was in breach of legal regulation in relation to reg11 consent.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has remained Requires Improvement.
Requires improvement: This meant people did not always feel well-supported, cared for or treated with dignity and respect.
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Responsive
No rating
Responsive
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Good. At this assessment the rating has changed to Requires Improvement.
Requires improvement: This meant people’s needs were not always met.
The service was in breach of legal regulation in relation reg 9 people’s care must meet their needs and reflect their preferences.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has remained Requires Improvement.
Requires improvement: This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation reg 17 good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 17 January 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 17 January 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 17 January 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 17 January 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered manager
- Jodie Johnson
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 16 February 2024. Latest assessment published 17 January 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Christchurch Court LimitedBrand: Active Care
- Ownership type
- Organisation
- Companies House number
- 03385427 (opens Companies House)
Christchurch Court Limited runs 3 services in England, 2 of them in the East Midlands. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Christchurch Court Limited
- G Christchurch View Good. Care home, West Northamptonshire
- G Park House Good. Care home, Bedford, East of England
Getting help from West Northamptonshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Northamptonshire Council
- Ask for a care needs assessment
- Phone: 0300 126 7000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Northamptonshire Council
Checked on the council's website, November 2026.
Common questions
- Does Loyd House provide nursing care?
- No. The Care Quality Commission lists Loyd House as a care home without nursing.
- How many beds does Loyd House have?
- The Care Quality Commission's register lists 17 beds at Loyd House.
- When was Loyd House last inspected?
- The Care Quality Commission's latest rating for Loyd House was published on 17 January 2026.
- Who runs Loyd House?
- Loyd House is run by Christchurch Court Limited. It runs 3 services in England, 2 of them in the East Midlands.
- What is Loyd House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 17 January 2026.
Contact
- Phone
- 01604 824200
- Address
- Abington, Northampton, NN1 5LL Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Christchurch View (Good, less than 0.1 miles away) and Ardington House (Good, 0.1 miles away).
Nearest care homes:
- G Christchurch View Good, less than 0.1 miles away
- G Ardington House Good, 0.1 miles away
- O Burlington Court Outstanding, 0.1 miles away
- G 44 Stimpson Avenue Good, 0.3 miles away
- G No 39 Good, 0.3 miles away