HoneySuckle Lodge

HoneySuckle Lodge is a residential care home providing personal care to six people at the time of the inspection. The service can support up to four people living permanently at the care home and up to two people on a short-term respite basis. Nine people in total used the respite service. The four people who lived in the service permanently were accommodated in their own self-contained flats. This included a kitchen, living room, bathroom and bedroom. Each flat also had its own garden space. People who lived in the service permanently and those who visited for respite care could also access a communal kitchen, dining room, and living space as well as larger communal gardens. The service also offered a sensory room, a cinema room, and an arts and craft room.

Right Support People lived in a clean and pleasant environment that had been adapted to meet their individual needs. Relatives praised the tenacity and commitment of staff in ensuring people were supported to have good outcomes and a good quality of life. People were supported by skilled and competent staff who had been recruited safely. The support provided to people to help them communicate their wishes and feelings was exceptional. This helped people be in control of their support. People were supported to manage their health needs and achieved good outcomes in this area. Staff worked well with other health and social care professionals. Risks to people were well managed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.