Primrose Lodge Southbourne
- Care home
- 30 beds
- No nursing
- Registered since 2011
- Hengistbury Head, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
Primrose Lodge Southbourne: inspection record
Rated Good in July 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Highview Residential Home Good, 0.2 miles away
- – St Anne's Care Home No overall rating, 0.3 miles away
- O Aucklands Care Outstanding, 0.3 miles away
- G Redcroft Good, 0.3 miles away
- G Southbourne Beach Care Home Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 21 July 2023. Quoted under the Open Government Licence.
Primrose Lodge is a residential care home providing personal care to up to maximum of 30 people. The service provides support to older people. At the time of our inspection there were 28 people using the service.
What inspectors found
People told us they felt safe and had confidence in the staff team. Staff had undertaken safeguarding training and understood their role in recognising and reporting concerns of abuse or poor practice. Staff knew people well and were clear about the actions needed to keep people safe and minimise their risk of any avoidable harm. Staffing levels met people's needs and staff were responsive and flexible in covering absence or a change in a person's care needs. Recruitment processes were robust, ensuring staff were suitable to work with older people. Medicines were managed safely by trained staff. Infection and prevention control measures were robust and in line with best practice guidance.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Tomasz Rutecki
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 21 July 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Primula Care Limited
- Ownership type
- Organisation
- Companies House number
- 05256585 (opens Companies House)
Primula Care Limited runs 2 services, all in the South West. 2 are rated Good or Outstanding.
Other services run by Primula Care Limited
- G Primrose Lodge Weymouth Good. Care home, Dorset
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Primrose Lodge Southbourne provide nursing care?
- No. The Care Quality Commission lists Primrose Lodge Southbourne as a care home without nursing.
- How many beds does Primrose Lodge Southbourne have?
- The Care Quality Commission's register lists 30 beds at Primrose Lodge Southbourne.
- When was Primrose Lodge Southbourne last inspected?
- The Care Quality Commission's latest rating for Primrose Lodge Southbourne was published on 21 July 2023.
- Who runs Primrose Lodge Southbourne?
- Primrose Lodge Southbourne is run by Primula Care Limited. It runs 2 services, all in the South West.
- What is Primrose Lodge Southbourne's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 July 2023.
Contact
- Phone
- 01202 429514
- Address
- 42 St Catherine's Road, Southbourne, Bournemouth, BH6 4AD Map (opens Google Maps)
Compare nearby
- G Highview Residential Home Good, 0.2 miles away
- – St Anne's Care Home No overall rating, 0.3 miles away
- O Aucklands Care Outstanding, 0.3 miles away
- G Redcroft Good, 0.3 miles away
- G Southbourne Beach Care Home Good, 0.4 miles away