Southbourne Beach Care Home
- Care home
- 104 beds
- No nursing
- Dementia care
- Registered since 2023
- Hengistbury Head, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
Rated Good in May 2025 under the previous provider, Willow Tower Opco 1 Limited.
At a glance
5 ratings
First rated Requires improvement in 2018, most recently Good in May 2025.
17 months
since the latest rating was published.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
Southbourne Beach Care Home: inspection record
Rated Good in May 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Dalvey House Good, 0.1 miles away
- O Aucklands Care Outstanding, 0.2 miles away
- – Portelet Grange Not yet rated, 0.2 miles away
- – St Anne's Care Home No overall rating, 0.3 miles away
- G Seabourne House Care Home Good, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 May 2025 (assessment visit 15 April 2025). Quoted under the Open Government Licence.
Southbourne Beach Care Home is registered to provide care and support for up to 104 people. The service provides residential care for older people, some of whom are living with dementia. This was the first inspection since the transfer of ownership; therefore, we included all the quality statements under each of the five key questions. The inspection took place on the 9 and 11 May 2025. At the time of this inspection, there were 86 people living at the service. People were protected from avoidable harm as risks were identified and assessed, they had access to healthcare when needed. Staff were kind, caring and received training in all aspects of care and support. Safeguarding procedures were robust, and everyone knew how to raise concerns, confident the registered manager would act immediately. People had access to a wide range of activities and pastimes. Nutritional needs were known and met, and the dining experience was enjoyed by many. Staff felt supported, appreciated and were clear on their responsibilities. Care was person centred, and people’s rights were fully respected. The service understood people were individuals and their unique differences were accepted. Staff worked well and had strong working relationships with external health and social care professionals. Governance systems operated effectively; oversight of the service was clear from the registered manager to the provider. The registered manager told us they were proud of their staff team and appreciated their support and in turn staff told us they were a committed, engaged and reliable leader.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last inspection we rated this key question good. At this inspection the rating has remained good.This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.At our last inspection we rated this key question good. At this inspection the rating has remained good.This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask what the new provider has changed since taking over.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Morgyn Ross
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Willowbrook Healthcare LimitedBrand: Avery
- Ownership type
- Organisation
- Companies House number
- 6655208 (opens Companies House)
- Previous provider
-
- Willow Tower Opco 1 Limitedregistered
Willowbrook Healthcare Limited runs 33 services in England, 2 of them in the South West. 27 are rated Good or Outstanding, 4 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Willowbrook Healthcare Limited
- O Camberley Woods Care Home Outstanding. Care home with nursing, Hampshire, South East
- O Sonning Gardens Care Home Outstanding. Care home with nursing, Wokingham, South East
- G Ascot Grange Care Home Good. Care home with nursing, Windsor and Maidenhead, South East
- G Bagshot Gardens Care Home Good. Care home with nursing, Surrey, South East
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Southbourne Beach Care Home provide nursing care?
- No. The Care Quality Commission lists Southbourne Beach Care Home as a care home without nursing.
- How many beds does Southbourne Beach Care Home have?
- The Care Quality Commission's register lists 104 beds at Southbourne Beach Care Home.
- When was Southbourne Beach Care Home last inspected?
- The Care Quality Commission's latest rating for Southbourne Beach Care Home was published on 28 May 2025.
- Who runs Southbourne Beach Care Home?
- Southbourne Beach Care Home is run by Willowbrook Healthcare Limited. It runs 33 services in England, 2 of them in the South West.
- What is Southbourne Beach Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 May 2025.
Contact
- Phone
- 01202 437600
- Address
- 42 Belle Vue Road, Southbourne, Bournemouth, BH6 3DS Map (opens Google Maps)
Compare nearby
- G Dalvey House Good, 0.1 miles away
- O Aucklands Care Outstanding, 0.2 miles away
- – Portelet Grange Not yet rated, 0.2 miles away
- – St Anne's Care Home No overall rating, 0.3 miles away
- G Seabourne House Care Home Good, 0.3 miles away