The Dale Residential Home
- Care home
- 14 beds
- No nursing
- Registered since 2010
- Conisbrough, Doncaster, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
2 months
since the latest rating was published.
14 of 73
rated care homes in Doncaster are rated Requires improvement, like this one.
The Dale Residential Home: inspection record
Rated Requires improvement in August 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Terrace (Good, 0.2 miles away) and Crumble Cottage (Good, 0.6 miles away).
Nearest care homes:
- G The Terrace Good, 0.2 miles away
- G Crumble Cottage Good, 0.6 miles away
- G The Limes Good, 0.9 miles away
- G Flower Park Care Home Good, 1 mile away
- G The Pleasance Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 10 August 2026 (assessment visit 17 June 2026). Quoted under the Open Government Licence.
Date of assessment: 29 June to 08 July 2026. The Dale Residential Home is a care home providing personal and nursing care to people aged 65 and over. At the time of the inspection, 9 people were living at the care home. We carried out a comprehensive assessment of the service covering all quality statements, in all key questions. This assessment was carried out due to the age since the last rating.At the last assessment we rated the service good, at this assessment the service is now rated requires improvement. We found 2 breaches of regulation relating to safe care and treatment and good governance. As a result, we have requested an action plan from the service. We found that staff recruitment records were not always complete and did not consistently contain evidence of relevant qualifications or completed induction records. We could not be assured that staff were receiving regular supervision or attending team meetings to support their development and share learning. Some people had not always received appropriate assessments under the previous Deprivation of Liberty Safeguards (DoLS) framework.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
Medicines were not always managed in line with the service's policy, including gaps in temperature monitoring and the absence of ‘as and when’ medicine protocols. Environmental risks had not always been effectively managed. For example, first-floor windows did not have restrictors, large items of furniture had not been secured to walls, and there was no legionella risk assessment or evidence of regular flushing of water outlets. Observations during the assessment indicated a lack of meaningful activities to support people's wellbeing. Opportunities for people and their relatives to provide feedback about the service were also limited. Governance and oversight required strengthening. The systems and processes in place had not effectively identified the concerns found during the assessment.
However, we found that people were happy living at the service and spoke positively about the support they received. The service had kind, caring and committed staff who knew people well. Care plans were detailed and reflected people’s preferences. The service worked effectively with professionals, and people’s health needs were identified and responded to in a timely way. The service was clean and well maintained, and staff demonstrated a good understanding of safeguarding responsibilities and how to protect people from the risk of harm. Throughout the assessment, the registered manager was open to feedback and demonstrated a willingness to make improvements to address the issues identified.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed. The service was in breach of legal regulation in relation to safe care and treatment.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care. The service was in breach of legal regulation in relation to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 10 August 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 10 August 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Alice Kearns
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 3 April 2020. Latest assessment published 10 August 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Partnership
Getting help from City of Doncaster Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Doncaster Council
- Ask for a care needs assessment
- Phone: 01302 737 391, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Doncaster Council
Checked on the council's website, November 2026.
Common questions
- Does The Dale Residential Home provide nursing care?
- No. The Care Quality Commission lists The Dale Residential Home as a care home without nursing.
- How many beds does The Dale Residential Home have?
- The Care Quality Commission's register lists 14 beds at The Dale Residential Home.
- When was The Dale Residential Home last inspected?
- The Care Quality Commission's latest rating for The Dale Residential Home was published on 10 August 2026.
- Who runs The Dale Residential Home?
- The Dale Residential Home is run by Mrs Alice Kearns & Mrs Fiona Bath.
- What is The Dale Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 10 August 2026.
Contact
- Phone
- 01709 862176
- Address
- Dale Road, Conisbrough, Doncaster, DN12 3BZ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Terrace (Good, 0.2 miles away) and Crumble Cottage (Good, 0.6 miles away).
Nearest care homes:
- G The Terrace Good, 0.2 miles away
- G Crumble Cottage Good, 0.6 miles away
- G The Limes Good, 0.9 miles away
- G Flower Park Care Home Good, 1 mile away
- G The Pleasance Good, 1.5 miles away