Willow Green Care Home
- Care home
- 63 beds
- Nursing care
- Dementia care
- Registered since 2011
- Central Darlington, Darlington, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
9 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
21 of 27
rated care homes in Darlington are rated Good, like this one.
Willow Green Care Home: inspection record
Rated Good in October 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Lawns Care Home Good, 0.1 miles away
- RI Eastbourne Care Home Requires improvement, 0.2 miles away
- G Eden Cottage Care Home Good, 0.2 miles away
- G Darlington Manor Good, 0.2 miles away
- RI Rydal Care Home Requires improvement, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 7 October 2023. Quoted under the Open Government Licence.
Willow Green Care Home provides personal and nursing care for up to 63 younger and older adults living with a range of health conditions including dementia. At the time of inspection 53 people were using the service.
What inspectors found
Care plans and risk assessments were person centred and reflective of people's current needs. Medicines were stored safely and were managed well. Quality audits clearly identified areas for improvement and ensured that people were safe and involved in their care and support. The culture of the service had significantly improved and feedback from staff, people and professionals echoed this.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There were enough staff. Staff were recruited safely and received an induction to ensure they had the skills and knowledge to undertake their role. The staff team told us they were well supported and that they delivered person-centred care. We observed all the staff team working together well and interacting positively with everyone at the service.
Systems were in place to protect people from abuse. Staff demonstrated a good level of understanding in relation to safeguarding. Appropriate referrals to the local safeguarding team had been made. People and staff spoke positively about the registered manager and felt able to raise concerns and were confident that these would be addressed.
There were systems in place for communicating with people, their relatives, and staff to collect their views and feedback regarding people's care and support.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Thomas Horn
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)17 inspection reports, latest 7 October 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- St. Martin's Care Limited
- Ownership type
- Organisation
- Companies House number
- 02853138 (opens Companies House)
St. Martin's Care Limited runs 6 services, all in the North East. 6 are rated Good or Outstanding.
Other services run by St. Martin's Care Limited
- G Guisborough Manor Care Home Good. Care home, Redcar and Cleveland
- G Park View Care Home Good. Care home, North Tyneside
- G Washington Manor Care Home Good. Care home, Sunderland
- G Windermere Grange Care Home Good. Care home, Middlesbrough
Getting help from Darlington Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Darlington Borough Council
- Ask for a care needs assessment
- Phone: 01325 406111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Darlington Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Willow Green Care Home provide nursing care?
- Yes. The Care Quality Commission lists Willow Green Care Home as a care home with nursing.
- How many beds does Willow Green Care Home have?
- The Care Quality Commission's register lists 63 beds at Willow Green Care Home.
- When was Willow Green Care Home last inspected?
- The Care Quality Commission's latest rating for Willow Green Care Home was published on 7 October 2023.
- Who runs Willow Green Care Home?
- Willow Green Care Home is run by St. Martin's Care Limited. It runs 6 services, all in the North East.
- What is Willow Green Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 October 2023.
Contact
- Phone
- 01325 465770
- Address
- Eastborne Road, Darlington, DL1 4ER Map (opens Google Maps)
Compare nearby
- G The Lawns Care Home Good, 0.1 miles away
- RI Eastbourne Care Home Requires improvement, 0.2 miles away
- G Eden Cottage Care Home Good, 0.2 miles away
- G Darlington Manor Good, 0.2 miles away
- RI Rydal Care Home Requires improvement, 0.2 miles away