Chestnut Lodge Nursing Home
- Care home
- 17 beds
- Nursing care
- Registered since 2010
- Norton, Stockton-on-Tees, North East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
5 of 50
rated care homes in Stockton-on-Tees are rated Requires improvement, like this one.
Chestnut Lodge Nursing Home: inspection record
Rated Requires improvement in March 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Glenthorne Court (Good, 0.2 miles away) and Tees Grange (Good, 0.2 miles away).
Nearest care homes:
- G Glenthorne Court Good, 0.2 miles away
- G Tees Grange Good, 0.2 miles away
- G Willow View Care Home Good, 0.2 miles away
- G Cleveland Villa Good, 0.2 miles away
- G The Hollies Residential Care Home Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 9 March 2023. Quoted under the Open Government Licence.
Chestnut Lodge Nursing Home is a residential care home providing personal and nursing care to up to 17 people. At the time of our inspection there were 13 people using the service.
What inspectors found
The home did not ensure appropriate checks were conducted prior to agency staff being deployed to support people. Choking risks had not been managed safely. Introduction of thickener had not always involved the advice from the Speech & Language Therapy Team (SALT) this placed people at risk of harm. Fire drills had not been conducted in line with the provider's policy. The issues identified during the inspection had not been recognised or identified by the provider or registered manager. This meant the provider's quality assurances were ineffective.
Read the rest of CQC's summary
Permanent staff were recruited safely. Staffing levels were calculated using a dependency tool which looked at the needs of each person. Staff received supervisions and had the opportunity to speak out.
The provider had a system to investigate and record safeguarding incidents. Staff had completed safeguarding training.
Information gathered accidents and incidents was analysed to identify trends or patterns with actions put in place to minimise risk of further incidents.
The home was clean and tidy. Staff had completed training in infection control and followed protocols to reduce the risk of infection.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager promoted an open culture. The provider and registered manager understood their duty of candour. The home had developed strong partnerships with health and social care professionals to ensure people received joined up care.
People told us they were happy living at the home. People told us staff were kind and caring and response to their needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Safe was rated Requires improvement on 9 March 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 9 March 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 9 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs J Stead
- Ownership type
- Individual
Getting help from Stockton-on-Tees Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockton-on-Tees Borough Council
- Ask for a care needs assessment
- Phone: 01642 527764
- Contact adult social care online
- Support for carers
- Paying for care: Stockton-on-Tees Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Chestnut Lodge Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Chestnut Lodge Nursing Home as a care home with nursing.
- How many beds does Chestnut Lodge Nursing Home have?
- The Care Quality Commission's register lists 17 beds at Chestnut Lodge Nursing Home.
- When was Chestnut Lodge Nursing Home last inspected?
- The Care Quality Commission's latest rating for Chestnut Lodge Nursing Home was published on 9 March 2023.
- Who runs Chestnut Lodge Nursing Home?
- Chestnut Lodge Nursing Home is run by Mrs J Stead.
- What is Chestnut Lodge Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 9 March 2023.
Contact
- Phone
- 01642 551164
- Address
- 302 Norton Road, Norton, Stockton On Tees, TS20 2PU Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Glenthorne Court (Good, 0.2 miles away) and Tees Grange (Good, 0.2 miles away).
Nearest care homes:
- G Glenthorne Court Good, 0.2 miles away
- G Tees Grange Good, 0.2 miles away
- G Willow View Care Home Good, 0.2 miles away
- G Cleveland Villa Good, 0.2 miles away
- G The Hollies Residential Care Home Good, 0.3 miles away