Fairmont Residential Limited

We found the following examples of good practice.

● Staff used pictorials and social stories to support people to understand how Covid-19 may affect their daily lives and the support they received from staff. For example, why staff were now wearing face masks, or explaining the reasons and process for taking a test for the virus. ● Clear guidance, also in pictorial form, was in place to promote social distancing rules when in communal areas of the home. ● Visiting relatives were asked to undertake a test for the virus before visiting their family member in the outdoor spaces of the home. ● Risk assessments to mitigate risk of infection had been completed for people to enable them to safely access activities within the community. ● Specific training around infection prevention and control for Covid-19 had been given to staff to promote awareness and reduce anxieties.

Further information is in the detailed findings below.

The five questions we ask about services and what we found