Eveson Road

We found the following examples of good practice.

● Visitors were required to wash and sanitise their hands, have their temperature taken and wear Personal Protective Equipment (PPE). ● People were supported to maintain contact with relatives through a variety of means, including video calls. Relatives would visit their family member in person in future. ● The premises consisted of two separate, self contained living spaces to include, a bedroom, living space, a kitchen and bathroom. This enabled easy social distancing and self isolation if the need arose. ● Staff were aware of the safety measures they would need to take for admitting a new person to the home or admitting a person back to the home from hospital. ● Stocks of PPE were plentiful. Staff wore face coverings at all times and aprons and gloves when delivering people's personal care. ● Staff took a COVID-19 test three times a week and people every 28 days. If people or staff tested positive, they would be required to self-isolate in line with government directives. ●The environment was clean. Cleaning regimes decreased the risk of infection transmission within the premises. ● Staff had received specific COVID-19 prevention and COVID-19 test training. This along with detailed guidance helped to minimise COVID-19 and/or other infection transmissions.

The five questions we ask about services and what we found