Dovetail House
- Care home
- 20 beds
- No nursing
- Registered since 2011
- Mansfield, Nottinghamshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2015, most recently Good in March 2020.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
186 of 249
rated care homes in Nottinghamshire are rated Good, like this one.
Dovetail House: inspection record
Rated Good in March 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Woodland Park Care Home Not yet rated, less than 0.1 miles away
- – Wood House Not yet rated, 0.2 miles away
- G Woodleigh Care Home Good, 0.4 miles away
- RI Fernleaf Residential Home Requires improvement, 0.5 miles away
- G Mansfield Manor Care Home Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 4 March 2020. Quoted under the Open Government Licence.
Dovetail House is a residential care home for adults providing personal and nursing care to people aged 65 and younger at the time of the inspection with physical and mental health needs. The service can support up to 20 people. At the time of the inspection there were 14 people living in one adapted building across three floors.
What inspectors found
People felt safe living at Dovetail House. Risk management ensured people continued to live as independent life as possible whilst being kept safe. People were supported with their medicines in a safe way. The home was kept clean to prevent infection.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's need's and choices were assessed on admission and were met by staff who had been appropriately trained. People's eating and drinking requirements were met and they were assisted to access appropriate healthcare.
People were cared for by friendly and respectful staff who encouraged independence and listened to people's choices.
People had personalised care plans and were supported to engage in meaningful activities. The service supported people to maintain important relationships and respected people's religious and cultural beliefs. People had very few complaints, but those which had been raised were looked into appropriately.
The home had a management team in place who supported staff to run a person-centred service. There was effective quality monitoring and assurance in place to ensure people received good care and achieved good outcomes.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Carol-Anne Gill
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, People detained under the Mental Health Act, People who misuse drugs and alcohol, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 4 March 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 03822686 (opens Companies House)
Step Forward (Nottingham) Limited runs 2 services, all in the East Midlands. 2 are rated Good or Outstanding.
Other services run by Step Forward (Nottingham) Limited
- G Devonshire Manor Good. Care home, Nottingham
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Dovetail House provide nursing care?
- No. The Care Quality Commission lists Dovetail House as a care home without nursing.
- How many beds does Dovetail House have?
- The Care Quality Commission's register lists 20 beds at Dovetail House.
- When was Dovetail House last inspected?
- The Care Quality Commission's latest rating for Dovetail House was published on 4 March 2020.
- Who runs Dovetail House?
- Dovetail House is run by Step Forward (Nottingham) Limited. It runs 2 services, all in the East Midlands.
- What is Dovetail House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 March 2020.
Contact
- Phone
- 01623 420690
- Address
- The Park, Mansfield, NG18 2AT Map (opens Google Maps)
Compare nearby
- – Woodland Park Care Home Not yet rated, less than 0.1 miles away
- – Wood House Not yet rated, 0.2 miles away
- G Woodleigh Care Home Good, 0.4 miles away
- RI Fernleaf Residential Home Requires improvement, 0.5 miles away
- G Mansfield Manor Care Home Good, 0.5 miles away