Park House Residential Care Home

We found the following examples of good practice: On arrival to the home, proof of a negative lateral flow test (LFT) was required and personal protective equipment (PPE) needed to be worn. A range of information was on display regarding hand hygiene and use of PPE. Visiting health care professionals needed to evidence they had received the COVID-19 vaccination.

Zoning arrangements were used if people needed to self-isolate in certain areas of the home, such as bedrooms. These measures had been utilised following the recent COVID-19 outbreak.

Testing arrangements were in place for both staff and people using the service'. All staff working at the home had received their COVID-19 vaccination which was a condition of deployment. Appropriate arrangements were in place for new admissions, such as requesting confirmation of a negative COVID-19 test and completing a period of self-isolation.

Enough PPE was available, and we saw staff wore it at all times during our visit. We observed the home to be clean and tidy, with domestic staff carrying out their duties throughout the day.

There were enough staff to care for people safely, with staff receiving additional infection control training during the pandemic. Agency staff were used to fill any gaps in rotas where regular staff were unavailable.

Risk assessments were in place where certain groups may be at higher risk of contracting COVID-19. An appropriate infection control procedure was in place, with specific reference to COVID-19. Regular infection control audits were undertaken to ensure standards were maintained.

The five questions we ask about services and what we found