Alexandra - Oldham

We found the following examples of good practice.

There was a screening procedure in place for visitors to the home. This included taking people's temperature and a health declaration.

The building was clean and well ventilated. Cleaning schedules had been enhanced to include more frequent cleaning of touch points such as the nurse call system and door knobs.

Information was displayed throughout the building to remind people to adhere to social distancing measures and to comply with government guidance around wearing PPE. There was an ample supply of PPE for staff and visitors to use. Hand sanitiser was available throughout the service. Staff had received training on the correct use of PPE and hand washing.

People who used the service, staff and visitors were tested for COVID-19 in line with current government guidance. Risk assessments had been completed to assess the impact of COVID- 19 on people and staff. The majority of staff and residents had been vaccinated against COVID-19.

Staff helped people using the service to maintain links with family and friends through the use of social media and phone and video calls. The home had recently re-introduced face to face visiting, in line with government guidance.

The registered manager worked closely with the local authority infection control and community nursing teams.

The five questions we ask about services and what we found