Fernbank
- Care home
- 29 beds
- No nursing
- Dementia care
- Registered since 2023
- Central Oldham, Oldham, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
11 months
since the latest rating was published.
35 of 42
rated care homes in Oldham are rated Good, like this one.
Fernbank: inspection record
Rated Good in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Alexandra - Oldham Good, less than 0.1 miles away
- RI Longwood Lodge Requires improvement, less than 0.1 miles away
- G Park House Residential Care Home Good, less than 0.1 miles away
- G Abbey Hey Care Home Good, 0.2 miles away
- RI Elizabeth House Requires improvement, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 10 November 2025 (assessment visit 29 July 2025). Quoted under the Open Government Licence.
Date of assessment 15 September 2025 to 7 October 2025 Fernbank is a residential care home specialising in the support of people experiencing difficulties with their mental health.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Since our last inspection in 2018 the provider for this service has changed. This is its first rating under the new provider.
People were protected and kept safe by a team of caring staff who knew them well. Risks to people’s health and welfare were understood and managed effectively to reduce the likelihood of harm. Medicines were managed safely. Staff had training on administering medicines and had their competence checked annually.People were able to see healthcare professionals when neededand there was regular contact with the local GP surgery.
There were enough staff with the right skills, qualifications and experience and staff were recruited safely. Staff received training and regular supervision, which helped to support their wellbeing.
The service was well maintained and clean with attractive grounds which people could access easily. Regular checks of the environment were made to ensure it was safe.
There was a strong emphasis on helping people maintain and develop their independence. People were encouraged to take part in a variety of different activities, to help with their health and wellbeing. These included accessing the local community.
The management team were knowledgeable and understood their roles and responsibilities. Quality assurance systems in place ensured good oversight of the service. The service had systems to make sure incidents were reviewed, staff were de-briefed, and action taken to prevent recurrence. People, relatives and staff were able to provide feedback about the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment under a previous provider we rated this key question good.
This is the first assessment for this service under its new provider This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment under a previous provider we rated this key question good.
This is the first assessment for this service under its new provider. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment under a previous provider we rated this key question good. This is the first assessment for this service under its new provider. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment under a previous provider we rated this key question good.
This is the first assessment for this service under a new provider. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment under a previous provider we rated this key question good.
This is the first assessment for this service under its new provider. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Andrea Boardman
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 14905498 (opens Companies House)
Getting help from Oldham Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Oldham Council
- Ask for a care needs assessment
- Phone: 0161 770 7777, Monday to Friday 8.40am to 5pm. Out-of-hours emergencies: 0161 770 6936
- Contact adult social care online
- Support for carers
- Paying for care: Oldham Council
Checked on the council's website, November 2026.
Common questions
- Does Fernbank provide nursing care?
- No. The Care Quality Commission lists Fernbank as a care home without nursing.
- How many beds does Fernbank have?
- The Care Quality Commission's register lists 29 beds at Fernbank.
- When was Fernbank last inspected?
- The Care Quality Commission's latest rating for Fernbank was published on 10 November 2025.
- Who runs Fernbank?
- Fernbank is run by Lumina Therapeutic Communities Ltd.
- What is Fernbank's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 November 2025.
Contact
- Phone
- 0161 626 4079
- Address
- 91-93 Queens Road, Oldham, OL8 2BA Map (opens Google Maps)
Compare nearby
- G Alexandra - Oldham Good, less than 0.1 miles away
- RI Longwood Lodge Requires improvement, less than 0.1 miles away
- G Park House Residential Care Home Good, less than 0.1 miles away
- G Abbey Hey Care Home Good, 0.2 miles away
- RI Elizabeth House Requires improvement, 0.2 miles away