Hilton House
- Care home
- 10 beds
- No nursing
- Registered since 2011
- Lexden, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in February 2020.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
295 of 361
rated care homes in Essex are rated Good, like this one.
Hilton House: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Lychgate House Good, 0.1 miles away
- – Millwrights Not yet rated, 0.2 miles away
- G Essex Care Consortium - Plume Avenue Good, 0.2 miles away
- – Care Givers Limited Not yet rated, 0.4 miles away
- G 26 Dugard Avenue Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's inspection report published 26 February 2022. Quoted under the Open Government Licence.
Hilton House is a care home registered to provide care and support for up to 10 people who have learning disabilities and mental health needs. The home is set out over two floors with a large outdoor area. At the time of our inspection 10 people were living at Hilton House.
Read the rest of CQC's summary
We found the following examples of good practice.
Flexible, safe, visiting arrangements were in place to support people in keeping in contact with their friends and relatives.
Staff supported people to go out safely and continue activities they enjoy. As part of the support, staff were putting together an 'easy to read' information 'wall'. Staff had used drawings and words to provide information about COVID-19, and how to keep safe.
Systems were in place to minimise the risk / detect COVID-19 coming into the service. This included regular testing for staff and people living in the service as well as supporting people to access the COVID-19 vaccination programme.
Staff felt supported by the management, who had ensured they had access to enough personal protective equipment to safely carry out their role.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Sylvia John
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 26 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Hilton House (Essex) Limited
- Ownership type
- Organisation
- Companies House number
- 06556919 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Hilton House provide nursing care?
- No. The Care Quality Commission lists Hilton House as a care home without nursing.
- How many beds does Hilton House have?
- The Care Quality Commission's register lists 10 beds at Hilton House.
- When was Hilton House last inspected?
- The Care Quality Commission's latest rating for Hilton House was published on 4 February 2020.
- Who runs Hilton House?
- Hilton House is run by Hilton House (Essex) Limited.
- What is Hilton House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 February 2020.
Contact
- Phone
- 01206 763361
- Address
- 175 Shrub End Road, Colchester, CO3 4RG Map (opens Google Maps)
Compare nearby
- G Lychgate House Good, 0.1 miles away
- – Millwrights Not yet rated, 0.2 miles away
- G Essex Care Consortium - Plume Avenue Good, 0.2 miles away
- – Care Givers Limited Not yet rated, 0.4 miles away
- G 26 Dugard Avenue Good, 0.5 miles away