Rated Care Homes

Gorsefield Residential Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 5 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 19 months

    since the latest rating was published.

  • 58 of 76

    rated care homes in Stoke-on-Trent are rated Good, like this one.

Gorsefield Residential Home: inspection record

Care home, 17 beds, Stoke-on-Trent

Rated Good in March 2025, up from Requires improvement.

Gorsefield Residential Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
  2. G
  3. RI
    Agnes and Arthur Requires improvement, 0.5 miles away
  4. G
    The Willows Good, 0.6 miles away
  5. G
    Scotia Heights Good, 0.6 miles away

See all care homes in Stoke-on-Trent

See all care homes in Burslem

What inspectors found

From the Care Quality Commission's assessment published 12 March 2025 (assessment visit 26 January 2025). Quoted under the Open Government Licence.

Date of Assessment: 28 January 2025. The service is a residential care home providing support to older people including those living with dementia. At the time of this inspection 17 people were living at Gorsefield Residential Care Home. At our last inspection we found 2 breaches of the legal regulations in relation to safe care and governance. We issued the provider with a warning notice instructing them when they needed to be compliant with the law. As a result, we undertook this inspection looking at the quality statements in safe and well led only. At this inspection the provider had made improvements. They were no longer in breach of regulation. The provider had revisited their quality monitoring procedures. These were effective and were overseen by the nominated individuals. A nominated individual is a person with legal responsibility of the service along with the registered manager. People were safe from avoidable harm. The provider had made changes to the physical environment to support the safe provision of care. People were supported promptly as there were enough staff. People received their medicines as prescribed. People understood their care and treatment to enable them to give informed consent. Where people did not have the capacity to consent to care, staff involved those important to them, to assist in making decisions in the person’s best interest. Managers were visible and supportive. Staff felt supported to give feedback and were treated equally. Staff understood their roles and responsibilities.

  • Safe Good
  • Well-led Good
Read the rest of CQC's summary
  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people were safe and protected from avoidable harm. At our last inspection the service was in breach of legal regulation in relation to people’s safe care and treatment due to issues around the safety of the environment. The provider had made enough improvement, and they were no longer in breach of regulation.

  2. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care. At our last inspection the provider was in breach of legal regulation in relation to their quality checks and overall governance. At this inspection enough had been done and the provider was no longer breach of this regulation.

Questions to ask when you visit

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  2. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Nisha Bhalla
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Older People

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

8 inspection reports, latest 8 May 2019. Latest assessment published 12 March 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Partnership

Getting help from Stoke-on-Trent City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Gorsefield Residential Home provide nursing care?
No. The Care Quality Commission lists Gorsefield Residential Home as a care home without nursing.
How many beds does Gorsefield Residential Home have?
The Care Quality Commission's register lists 17 beds at Gorsefield Residential Home.
When was Gorsefield Residential Home last inspected?
The Care Quality Commission's latest rating for Gorsefield Residential Home was published on 12 March 2025.
Who runs Gorsefield Residential Home?
Gorsefield Residential Home is run by Mr & Mrs D J Hood and Mrs C A Bhalla.
What is Gorsefield Residential Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 12 March 2025.

Contact

Phone
01782 577237
Address
306 High Lane, Burslem, Stoke On Trent, ST6 7EA Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
  2. G
  3. RI
    Agnes and Arthur Requires improvement, 0.5 miles away
  4. G
    The Willows Good, 0.6 miles away
  5. G
    Scotia Heights Good, 0.6 miles away

See all care homes in Stoke-on-Trent

See all care homes in Burslem