Crelake House Residential Care Home
- Care home
- 27 beds
- No nursing
- Registered since 2010
- Tavistock, Devon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2016, most recently Good in September 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
232 of 283
rated care homes in Devon are rated Good, like this one.
Crelake House Residential Care Home: inspection record
Rated Good in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Chollacott House Nursing Home Requires improvement, 0.2 miles away
- O Tregarland Outstanding, 0.2 miles away
- G Lyndale Residential Home Good, 0.3 miles away
- G The Lawns Care Home Good, 0.3 miles away
- – Abbotsfield Hall Residential Home Not yet rated, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 24 September 2022. Quoted under the Open Government Licence.
Crelake House Residential Care Home (thereafter referred to as Crelake House) is a residential care home that provides personal care for older people. Crelake House is registered to accommodate 27 people, at the time of the inspection 21 people lived at the service.
What inspectors found
People were protected from the risk of abuse and avoidable harm as staff were aware of their safeguarding responsibilities and knew how to report any concerns.
Read the rest of CQC's summary
There were sufficient numbers of staff available to meet people's needs. Staff had the knowledge and experience to care and support people living at the service. Care records were reflective of people's individual needs and risks and how these should be managed to reduce the risk of harm. People's medicines were given as prescribed. Staff followed infection control guidance and had access to Personal Protective Equipment (PPE).
Staff were recruited safely and received an induction and training to ensure they could meet people's health and care requirements.
Staff understood their roles and responsibilities. Staff liaised with health and social care professionals to ensure people's health and care needs were met.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Systems were in place to assess and monitor the quality and safety of the care provided. Health and safety checks of the environment and equipment were in place.
Questions to ask when you visit
- Safe was rated Requires improvement on 24 September 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- John Ruban Doss
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)13 inspection reports, latest 24 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Crelake Care Limited
- Ownership type
- Organisation
- Companies House number
- 05297422 (opens Companies House)
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Crelake House Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Crelake House Residential Care Home as a care home without nursing.
- How many beds does Crelake House Residential Care Home have?
- The Care Quality Commission's register lists 27 beds at Crelake House Residential Care Home.
- When was Crelake House Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Crelake House Residential Care Home was published on 24 September 2022.
- Who runs Crelake House Residential Care Home?
- Crelake House Residential Care Home is run by Crelake Care Limited.
- What is Crelake House Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 September 2022.
Contact
- Phone
- 01822 616224
- Address
- Crelake House, 4 Whitchurch Road, Tavistock, PL19 9BB Map (opens Google Maps)
Compare nearby
- RI Chollacott House Nursing Home Requires improvement, 0.2 miles away
- O Tregarland Outstanding, 0.2 miles away
- G Lyndale Residential Home Good, 0.3 miles away
- G The Lawns Care Home Good, 0.3 miles away
- – Abbotsfield Hall Residential Home Not yet rated, 0.8 miles away