The Elms
- Care home
- 4 beds
- No nursing
- Registered since 2010
- Hengistbury Head, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
9 months
since the latest rating was published.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
The Elms: inspection record
Rated Good in January 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – St Anne's Care Home No overall rating, 0.2 miles away
- O Aucklands Care Outstanding, 0.2 miles away
- G Highview Residential Home Good, 0.3 miles away
- G Southbourne Beach Care Home Good, 0.3 miles away
- G Dalvey House Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 21 January 2026 (assessment visit 24 November 2025). Quoted under the Open Government Licence.
The Elms is a care home that provides accommodation, care and support for up to 4 adults, some of whom may be living with a learning disability and/or autism. At the time of the inspection 4 people were living at the service. During the inspection we assessed all the quality statements under the key questions of safe, effective, caring, responsive and well led. The inspection took place between 27 November and 03 December 2025. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Staff understood the safeguarding procedures in place and felt confident any concerns would be acted on by the registered manager. Staff told us they felt people using the service were safe. Staff were suitably trained and experienced to provide care, and safe recruitment checks were completed. Risks to people were identified and effectively managed. There were enough staff to support people safely. Staff had a good understanding of the people they supported and showed dignity and respect, considering individual needs and preferences. A staff member told us, “This is like a family home, everyone enjoys living here.’’ Another staff member commented, “It is a good atmosphere, and we do have a laugh. We work well as a team; we are all happy.’’
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Amanda Hamshere
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 10 January 2019. Latest assessment published 21 January 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Elms Care Limited
- Ownership type
- Organisation
- Companies House number
- 05334056 (opens Companies House)
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does The Elms provide nursing care?
- No. The Care Quality Commission lists The Elms as a care home without nursing.
- How many beds does The Elms have?
- The Care Quality Commission's register lists 4 beds at The Elms.
- When was The Elms last inspected?
- The Care Quality Commission's latest rating for The Elms was published on 21 January 2026.
- Who runs The Elms?
- The Elms is run by Elms Care Limited.
- What is The Elms's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 January 2026.
Contact
- Phone
- 01202 431886
- Address
- 28 Elmsway, Southbourne, Bournemouth, BH6 3HU Map (opens Google Maps)
Compare nearby
- – St Anne's Care Home No overall rating, 0.2 miles away
- O Aucklands Care Outstanding, 0.2 miles away
- G Highview Residential Home Good, 0.3 miles away
- G Southbourne Beach Care Home Good, 0.3 miles away
- G Dalvey House Good, 0.4 miles away