Thorndene
- Care home
- 17 beds
- No nursing
- Registered since 2010
- Hawkinge, Kent, South East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
3 ratings
Rated Good at every inspection since 2016.
2 years
since the latest rating was published.
78%
of rated care homes in Kent are Good or Outstanding (82% across the South East, 83% across England).
Thorndene: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Tanglewood (Good, 1 mile away) and Hawkinge House Proactive Assessment Unit (Good, 2 miles away).
Nearest care homes:
- G Tanglewood Good, 1 mile away
- RI Hawkinge House Requires improvement, 2 miles away
- – Hawkinge House 2nd Floor Unit Not yet rated, 2 miles away
- G Hawkinge House Proactive Assessment Unit Good, 2 miles away
- O Wolverton Court Outstanding, 3.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 September 2024 (assessment visit 18 June 2024). Quoted under the Open Government Licence.
The assessment took place on 30 July 2024. The assessment was planned in response to concerns raised about the management of risk at the service. We did not identify any breaches of regulation and the service remains rated Good.
- Safe Good
- Effective Good
- Caring Good
- Responsive Outstanding
Read the rest of CQC's summary
People were safe at the service and staff knew how to protect people from abuse. People were supported to have choices and control in their lives in as safe a way as possible. Staff knew about the risks people faced and how best to support them. Staff had been trained and safely recruited. People’s needs were holistically assessed. Staff were kind and caring and supported people to be as independent as possible. People’s care and support was person centred and people’s equality needs were met. Staff and the management ensured people were able to live how they wanted to live.
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
-
Safe
Good
People were safe at the service. They were supported by staff who understood how to identify safeguarding concerns and what action to take to keep people safe. Staff understood the risks people faced to their health and well-being and knew how to support people without limiting people. There was enough staff to support people. Staff were well trained and supported. There were safe recruitment processes in place and staff were positive about the induction process.
-
Effective
Good
The service was effective. People’s needs were holistically assessed prior to them moving into the service and used to develop people’s care plans. Care plans were reviewed and built upon as staff got to know people better and as people’s needs changed.
People were supported in line with the Mental Capacity Act (MCA). People’s capacity was assessed where this was appropriate. If people needed support to make decision this support was provided.
-
Caring
Good
Staff were kind and caring and supported people to be as independent as possible. People were offered choices and staff understood the importance of ensuring people had control of their lives.
-
Responsive
Outstanding
People’s care and support was person centred and this included ensuring people’s equality needs were taken in to account and met. Staff and the management ensured people were able to live how they wanted to live and supported people to overcome barriers to access.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Supported Living | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Outstanding | Well-led: Good | |
| Care Homes | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Outstanding | Well-led: Good |
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Lucie Deane
- Registered with the CQC since
- What it provides
- Care home service without nursing, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 18 March 2022. Latest assessment published 30 September 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Thorndene Limited
- Ownership type
- Organisation
- Companies House number
- 02624175 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Thorndene provide nursing care?
- No. The Care Quality Commission lists Thorndene as a care home without nursing.
- How many beds does Thorndene have?
- The Care Quality Commission's register lists 17 beds at Thorndene.
- When was Thorndene last inspected?
- The Care Quality Commission's latest rating for Thorndene was published on 30 September 2024.
- Who runs Thorndene?
- Thorndene is run by Thorndene Limited.
- What is Thorndene's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01303 892244
- Address
- Canterbury Road, Swingfield, Dover, CT15 7HZ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Tanglewood (Good, 1 mile away) and Hawkinge House Proactive Assessment Unit (Good, 2 miles away).
Nearest care homes:
- G Tanglewood Good, 1 mile away
- RI Hawkinge House Requires improvement, 2 miles away
- – Hawkinge House 2nd Floor Unit Not yet rated, 2 miles away
- G Hawkinge House Proactive Assessment Unit Good, 2 miles away
- O Wolverton Court Outstanding, 3.2 miles away