Chrissian Residential Home Limited

At this inspection we found that the provider had taken action to mitigate the risks to the health, safety and welfare of people living in the home. We were encouraged by the progress made and the provider was no longer in breach of the regulations. Improvements had been made and were ongoing to ensure the premises and equipment were maintained in a safe, comfortable and clean condition.

A new registered manager had been appointed and they worked closely with the provider. Both were visible in the home and effective governance systems to monitor and assess the quality and safety of the home were evident. This provided the oversight needed to drive improvement and support the continual development of the home.

People told us they felt safe and we observed they were comfortable and at ease in the company of the staff that cared for them. There were enough staff, safely recruited with the knowledge and skills to meet people's needs and morale was good.

Risks to people were regularly monitored and assessed with appropriate management plans in place to mitigate. This included timely referrals to healthcare services. Processes were in place to learn lessons when things had gone wrong with actions taken to reduce future incidents happening.

Staff had received appropriate training to protect people from harm and followed the provider's safeguarding policies and processes. Safe management of medicines was in place and the home was clean and hygienic with good infection control procedures carried out.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.