Shaftesbury House Residential Care Home
- Care home
- 27 beds
- No nursing
- Dementia care
- Registered since 2010
- Ipswich, Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 156
rated care homes in Suffolk are rated Good, like this one.
Shaftesbury House Residential Care Home: inspection record
Rated Good in August 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Chrissian Residential Home Limited Good, 0.2 miles away
- G Ashcott Bungalow Good, 0.3 miles away
- – COLCHESTER ROAD RESIDENTIAL Not yet rated, 0.4 miles away
- O Montrose House Outstanding, 0.6 miles away
- G Sidegate Lane Care Home Good, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 23 August 2022. Quoted under the Open Government Licence.
Shaftesbury House Residential Care Home is a residential care home providing accommodation and personal care to up to 28 people. The service provides support to older people in one adapted building. At the time of our inspection there were 27 people using the service, some people were living with dementia.
What inspectors found
There were systems in place to assess and mitigate risks of avoidable harm and abuse. The service learned from incidents to reduce future occurrences. People were supported by a staff team who were available when needed. Staff recruitment was done safely. People received their medicines when needed. The service was clean and hygienic. People were supported to have visits from their family and friends.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's care records identified the care and support people required to meet their assessed needs and preferences. People's end of life decisions and how they wished to be cared for was included in their care records. People were supported to participate in social activities to reduce boredom and isolation. There was a complaints procedure in place.
The registered manager understood their role and responsibilities. There was a programme of audits and monitoring systems which supported the provider and registered manager to identify shortfalls and address them.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Michelle Booth
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 23 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sanctuary Care LimitedBrand: Sanctuary Care Limited
- Ownership type
- Organisation
- Companies House number
- 04231521 (opens Companies House)
Sanctuary Care Limited runs 84 services in England, 4 of them in the East of England. 79 are rated Good or Outstanding, 4 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Sanctuary Care Limited
- O Asra House Residential Care Home Outstanding. Care home, Leicester, East Midlands
- O Lammas House Residential Care Home Outstanding. Care home, Coventry, West Midlands
- O Watlington and District Residential and Nursing Home Outstanding. Care home with nursing, Oxfordshire, South East
- G Aashna House Residential Care Home Good. Care home, Lambeth, London
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Shaftesbury House Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Shaftesbury House Residential Care Home as a care home without nursing.
- How many beds does Shaftesbury House Residential Care Home have?
- The Care Quality Commission's register lists 27 beds at Shaftesbury House Residential Care Home.
- When was Shaftesbury House Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Shaftesbury House Residential Care Home was published on 23 August 2022.
- Who runs Shaftesbury House Residential Care Home?
- Shaftesbury House Residential Care Home is run by Sanctuary Care Limited. It runs 84 services in England, 4 of them in the East of England.
- What is Shaftesbury House Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 August 2022.
Contact
- Phone
- 01473 271987
- Address
- 5 Cowper Street, Ipswich, IP4 5JD Map (opens Google Maps)
Compare nearby
- G Chrissian Residential Home Limited Good, 0.2 miles away
- G Ashcott Bungalow Good, 0.3 miles away
- – COLCHESTER ROAD RESIDENTIAL Not yet rated, 0.4 miles away
- O Montrose House Outstanding, 0.6 miles away
- G Sidegate Lane Care Home Good, 0.9 miles away