Aashna House Residential Care Home

Aashna House Residential Care Home is a care home that provides nursing or personal care for up to 38 older people. At the time of our inspection there were 38 people using the service including those living with dementia. The care home accommodates people in one building on the ground, and first floor.

People using the service and relatives told us that the home was a safe place to live and staff said it was a safe place to work in. They were particularly complimentary about how kind staff were. Risks to people and staff were regularly assessed and reviewed. This meant people could take acceptable risks, live safely, and enjoy their lives. Accidents, incidents and safeguarding concerns were reported, investigated and recorded. Staff were appropriately recruited and there were enough staff to meet people's needs. Trained staff safely administered medicines. The home used Personal Protection Equipment (PPE) effectively and safely and the infection prevention and control policy was up to date.

The home's management and leadership were transparent with an open, positive and honest culture. The provider had a vision and values that were clearly set out, staff understood, and they followed. Areas of responsibility and accountability were identified, and a good service maintained and reviewed. Thorough audits were in place and records kept up to date. Community links and working partnerships were established and kept up to minimise the risk of social isolation for people. The provider met Care Quality Commission (CQC) registration requirements. Healthcare professionals told us that the service was well managed and met people's needs in a professional, open and friendly way.