Ashgreen House Residential and Nursing Home

People and their relatives were complimentary about the service and told us the service had improved and was meeting their individual needs. People were protected from the risk of avoidable harm. People were supported by enough members of staff on each unit to ensure their needs were safely met. Accident and incidents were reported, recorded and analysed with lessons learnt shared with staff to prevent reoccurrences.

Medicines were managed safely, and people were receiving their medicines as prescribed by doctors. The home was clean, and staff followed appropriate infection prevention and control practices to minimise the spread of infections. People told us they felt safe living at the home and had no concerns regarding abuse or neglect. The service followed appropriate recruitment practices and ensured staff were properly checked before they began working at the home.