Birchwood Residential Care Home
Care home, Redbridge, 44 beds
Good
Rated on
Rating from the Care Quality Commission.
Birchwood Residential Care Home: inspection record
Rated Good in March 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Good in 2015 and 2017, then Requires improvement in 2019, then Good in March 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 61 Good care homes in Redbridge, out of 71 with a rating.
- Larger than 9 in 10 care homes in Redbridge.
About the service
From the Care Quality Commission's inspection report published 24 March 2023. Quoted under the Open Government Licence.
Birchwood Residential Care Home is a residential care home providing personal care to 44 people. The service provides support to older people and people living with dementia. At the time of our inspection there were 43 people using the services.
Birchwood Residential Care Home is purpose built to accommodate 44 people. The service is on 2 levels with 5 separate units. Each unit has separate adapted facilities. There are dining and common areas on each unit and adapted bathrooms.
What inspectors found
Since our last inspection, the registered manager had taken action to improve staffing level. The service had enough appropriately skilled staff to meet people's needs and keep them safe. People and relatives were happy with staffing level. They told us staff were kind and caring. The provider had a safe staff recruitment process in place. This ensured that staff were properly checked and supported with induction and training. People received their medicines as prescribed and medicines were managed safely. The service was clean, and people were protected from the risk of infection.
Risks to people were assessed and systems put in place to ensure people were safe. Staff knew how to identify and report incidents of abuse.
Read the full summary
There was a positive culture at the service and people benefited from being supported by happy staff which was reflected in the atmosphere at the service. Staff turnover was very low, which supported people to receive consistent care from staff who knew them well. Staff told us they enjoyed their job and making a positive difference to someone's life.
Governance and auditing processes had been implemented to enable the register manager and provider to monitor the service and drive improvements.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 406 Clayhall Avenue, Clayhall, Ilford, IG5 0TA |
|---|---|
| Neighbourhood | Barkingside, Redbridge |
| Phone | 020 8551 2400 |
| Website | www.sanctuary-care.co.uk/care-homes-east-and-south-east/birchwood-residential-care-home |
| Registered manager | Audrey Parathan |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 7 inspection reports, latest 24 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Sanctuary Care LimitedBrand: Sanctuary Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04231521 (opens Companies House) |
Sanctuary Care Limited runs 17 services in London. 17 are rated Good or Outstanding.
Other services run by Sanctuary Care Limited
- G Aashna House Residential Care Home Care home, LambethGood
- G Ashgreen House Residential and Nursing Home Care home with nursing, GreenwichGood
- G Athlone House Nursing Home Care home with nursing, WestminsterGood
- G Chadwell House Residential Care Home Care home, RedbridgeGood
- G Forest Dene Residential Care Home Care home, RedbridgeGood
- G Garside House Nursing Home Care home with nursing, WestminsterGood
Nearest alternatives
- G Normanshire Care - Longwood Gardens Care home, 0.7 miles awayGood
- RI Tomswood Lodge Limited Care home, 0.7 miles awayRequires improvement
- G Beehive Care home, 0.9 miles awayGood
- – The Sugar Family Care Home Care home with nursing, 1 mile awayNot yet rated
- G Abbey Care Complex Care home with nursing, 1 mile awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Birchwood Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Birchwood Residential Care Home as a care home without nursing.
- How many beds does Birchwood Residential Care Home have?
- The Care Quality Commission's register lists 44 beds at Birchwood Residential Care Home.
- When was Birchwood Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Birchwood Residential Care Home was published on 24 March 2023.
- Who runs Birchwood Residential Care Home?
- Birchwood Residential Care Home is run by Sanctuary Care Limited. It runs 17 services in London.
- What is Birchwood Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 March 2023.