Fountain Nursing and Care Home Limited
- Care home
- 27 beds
- Nursing care
- Dementia care
- Registered since 2011
- Rotton Park, Birmingham, West Midlands
Inadequate
Rated on
Rating from the Care Quality Commission.
At a glance
7 ratings
Its last inspection moved it down from Good to Inadequate.
14 months
since the latest rating was published.
3 of 245
rated care homes in Birmingham are rated Inadequate, like this one.
Fountain Nursing and Care Home Limited: inspection record
Rated Inadequate in August 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: SENSE - 428-430 Gillott Road (Good, 0.2 miles away) and Holmpark (Good, 0.4 miles away).
Nearest care homes:
- RI Ashleigh Court Rest Home Requires improvement, less than 0.1 miles away
- G SENSE - 428-430 Gillott Road Good, 0.2 miles away
- G Holmpark Good, 0.4 miles away
- G Willow House Good, 0.4 miles away
- G Cherry Blossom Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 14 August 2025 (assessment visit 9 April 2025). Quoted under the Open Government Licence.
Date of Assessment: 30 April 2025 to 02 June 2025. The site visits took place on 30 April, 01, 06, 07, 14 and 27 May 2025. The assessment was prompted by reviewing information we held about the service and concerns raised with us about the safety and well-being of people at the service. Fountain Nursing and Care Home Limited is a care home, providing nursing and personal care for up to 27 older adults, many living with dementia or complex mental health needs. At the time of our assessment there were 26 people living at the service.
- Safe Inadequate
- Effective Inadequate
- Caring No rating
- Responsive No rating
- Well-led Inadequate
Read the rest of CQC's summary
We found since our last inspection the service had deteriorated and we identified 9 new breaches of regulations relating to person centred care, dignity and respect, consent, risk management, nutrition and hydration, safe premises and equipment, staffing, fit and proper persons employed and good governance.
The provider did not ensure people’s individual needs and preferences were met. Staff failed to consistently uphold people’s dignity and respect or to gain their consent. Staff had insufficient guidance and knowledge for the management of people’s known health conditions and risks. People’s individual nutrition and hydration needs were not always managed effectively, and they were not fully supported to make choices about what they ate.
The care environment was not always maintained to a safe and hygienic standard. We found on-going maintenance of the premises and equipment was poor, due to the lack of robust systems and timely actions by the provider.
The provider’s quality assurance and auditing systems were not effective and had failed to identify many of the issues highlighted during the assessment. Systems to ensure care was provided safely and appropriately were not always robust.
At this assessment, we also found a lack of robust training and support were offered by the provider to ensure staff had the correct skills and knowledge to support people.
There was also a failure to ensure staff recruitment was robust.
In instances where CQC has decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded.
This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.
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Safe
Inadequate
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has changed to inadequate. This meant people were not safe and were at risk of avoidable harm.
The service was in breach of 3 legal regulations in relation to safe care and treatment due to inadequate care planning and risk assessment; environmental risks; and staffing.
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Effective
Inadequate
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to inadequate. This meant there were widespread and significant shortfalls in people’s care, support and outcomes.
The service was in breach of 2 legal regulations in relation to meeting people’s nutrition and hydration needs and gaining people’s consent.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained as required improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
The service was in breach of 1 legal regulation in relation to a failure to always ensure the dignity and respect of people using the service.
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Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Good. At this assessment the rating has changed to requires improvement. This meant people’s needs were not always met.
The service was in breach of 1 legal regulation in relation to the lack of consistent person-centred care.
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Well-led
Inadequate
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to inadequate. This meant there were widespread and significant shortfalls in leadership. Leaders and the culture they created did not assure the delivery of high-quality care.
The service was in breach of 2 legal regulations in relation to inadequate governance at the service and fit and proper persons employed.
Questions to ask when you visit
- Safe was rated Inadequate on 14 August 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Inadequate on 14 August 2025. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 14 August 2025. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 14 August 2025. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered manager
- Fiona Brewin
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 19 February 2020. Latest assessment published 14 August 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Fountain Nursing and Care Home LimitedBrand: Blu Bell Healthcare
- Ownership type
- Organisation
- Companies House number
- 06017916 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Fountain Nursing and Care Home Limited provide nursing care?
- Yes. The Care Quality Commission lists Fountain Nursing and Care Home Limited as a care home with nursing.
- How many beds does Fountain Nursing and Care Home Limited have?
- The Care Quality Commission's register lists 27 beds at Fountain Nursing and Care Home Limited.
- When was Fountain Nursing and Care Home Limited last inspected?
- The Care Quality Commission's latest rating for Fountain Nursing and Care Home Limited was published on 14 August 2025.
- Who runs Fountain Nursing and Care Home Limited?
- Fountain Nursing and Care Home Limited is run by Fountain Nursing and Care Home Limited.
- What is Fountain Nursing and Care Home Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Inadequate, published on 14 August 2025.
Contact
- Phone
- 0121 429 6559
- Address
- 11-17 Fountain Road, Edgbaston, Birmingham, B17 8NJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: SENSE - 428-430 Gillott Road (Good, 0.2 miles away) and Holmpark (Good, 0.4 miles away).
Nearest care homes:
- RI Ashleigh Court Rest Home Requires improvement, less than 0.1 miles away
- G SENSE - 428-430 Gillott Road Good, 0.2 miles away
- G Holmpark Good, 0.4 miles away
- G Willow House Good, 0.4 miles away
- G Cherry Blossom Good, 0.4 miles away